Responsibilities
- Collaborate with clients from early-stage ideation through to planning for production.
- Contribute energy, ideas, and opinions on solving hard problems in the industry.
- Develop adjacent technology expertise and master key skills relating to technical and industry advocacy on behalf of clients.
- Offer good practice guidance and adopt a deploy-to-production mindset.
- Work with colleagues with deep subject-matter expertise and industry knowledge.
- Contribute to a body-of-knowledge across key domains of networking, cybersecurity, and edge computing, as well as industry analyses and perspectives.
- Drive technical discussions and implementations to help generate new business, expand existing business, and keep customers happy.
- Qualify prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
- Advise customers on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
Requirements
- Passion for technology and the ability to explain complex technical concepts in easy-to-understand terms.
- Natural curiosity and an avid builder who is not afraid to get hands dirty.
- Appreciation for the diversity of challenges in working with customers.
- Understanding of cloud architecture (systems design and architecture patterns).
- Experience in managing various stakeholder relationships to build consensus on security solutions/projects.
- Experience managing technical sales within large accounts.
- Developing champion-style relationships.
- Driving technical wins.
- Assisting with technical validation.
- A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more): Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP, Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management, HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development, Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication, Cloud computing technologies such as AWS, GCP, Azure and others.
- Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH.
- Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.
- An undergraduate degree in Computer Science, Engineering or a related field.
Nice to Have
- Graduate-level degrees in Computer Science, Engineering or related fields.
- Relevant industry Certifications, Terraform experience.
- Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc.
Work Arrangement
Hybrid
Team
Structure: The solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. The team is collaborative and everyone brings different strengths and jumps in to help each other.
Additional Information
- The role requires 20-30% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
- Applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.
- This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
- Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
