Sanity is hiring a Senior Solutions Architect to join our team. In this role, you will be instrumental in ensuring our enterprise customers are successful and happy using Sanity. You will take ownership of customer relationships, drive strategic conversations, and work closely with technical leaders to align goals with implementation details.
What You'll Do
- Lead onboarding workshops customized to each customer’s needs and background.
- Proactively develop relationships with technical and product stakeholders at our customers.
- Meet regularly with technical customers to demonstrate new features, answer questions, and help plan their Sanity implementation.
- Work with account managers to develop expansion opportunities at existing customers.
- Support the new account sales cycle through technical workshops and proof of concept development.
- Create and share examples to help customers understand concepts and implement more quickly.
- Develop and maintain guides and learning modules to address common topics.
- Develop and maintain plugins for common integrations and implementation patterns.
- Represent clients’ requests and requirements to the internal product team.
- Work with Support Engineering to work through customer challenges and unblock specific scenarios.
- Support marketing and product research teams to connect with relevant customers and plan events and webinars.
What We're Looking For
- Based in Remote in Europe.
- 3-5 years of experience in a software development role.
- Advanced experience with at least one of the following frameworks: React, Vue, Angular, Astro.
- Familiar with backend architecture and SaaS platform integrations.
- Experience with one of: implementing headless CMS, implementing headless ecommerce, or as a Solution Engineer/Architect at a developer-focused SaaS.
- Outstanding communication skills, both verbally and in writing.
- Proven experience developing solutions with customers.
- Problem solving skills with a result oriented mindset.
- Exceptional organizational and time management skills.
- Structured with a strong attention to details.
Nice to Have
- Experience in a B2B customer-facing role, such as consulting or account management.
- You have used Sanity in production.
Technical Stack
- React
- Vue
- Angular
- Astro
Benefits & Compensation
- A highly-skilled, inspiring, and supportive team.
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth.
- A global, multi-culturally diverse group of colleagues and customers.
- Comprehensive health plans and perks.
- A healthy work-life balance that accommodates individual and family needs.
- Competitive salary and stock options program.
Work Mode
This role is remote within Europe. We operate as a global team with a flexible work environment.
Sanity is building a diverse and inclusive team and pledges to be an organization that reflects the globally diverse audience that our product serves. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
