As a Software Engineer at Cisco's CETO team, you will drive innovation by designing, developing, and optimizing scalable technical solutions across platforms like Salesforce and backend systems. You will collaborate across multi-functional teams to deliver intelligent, connected experiences that enhance customer and partner engagement.
What You'll Do
- Design, develop, and optimize scalable and robust technical solutions across diverse platforms including Salesforce and advanced backend systems.
- Collaborate across multi-functional teams to deliver connected, consistent, and intelligent experiences for Go-To-Market and Customer Experience teams.
- Integrate cutting-edge AI/ML capabilities into solutions to streamline business processes and enhance operational efficiency.
- Unlock new data-driven insights that contribute to Cisco's strategic goals and global impact.
- Work in Agile teams to deliver enterprise-grade software solutions.
What We're Looking For
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 7+ years of experience in software design, development, and delivery for web or cloud-based enterprise applications.
- Advanced skills in modern JavaScript frameworks (React, Angular, or Vue), TypeScript, HTML, CSS, and responsive UI/UX design.
- Expertise in server-side languages (Java, Python, Node.js, or C#).
- Experience with API development (REST/GraphQL).
- Database design experience with SQL and NoSQL.
- Experience with scalable microservices architecture.
- Proven experience integrating with third-party systems and cloud platforms (AWS, Azure, or GCP).
- Knowledge of authentication protocols such as OAuth and JWT.
- Experience with event-driven architectures.
- Strong background in CI/CD pipelines.
- Proficiency with Git-based version control.
- Experience with automated testing and code reviews.
- Familiarity with modern SDLC practices.
- Experience working in Agile teams.
- Excellent English communication skills for global collaboration.
Nice to Have
- Experience with containerization technologies such as Docker and Kubernetes.
- Experience with monitoring tools.
- Proven leadership in technical design, code quality, and architectural decisions on cross-functional projects.
- Experience mentoring and developing junior engineers.
- Passion for ongoing professional development through certifications, experimentation, or community engagement.
- Eagerness to explore and apply new technologies.
- Strong hands-on Salesforce platform development experience using Apex, Lightning Web Components, Aura, SOQL, and declarative tools.
- Experience delivering end-to-end solutions in Sales or Service Cloud on Salesforce.
- Salesforce Platform Developer or Administrator certifications.
- MuleSoft Developer or Architect certifications.
- Equivalent cloud credentials (AWS, Azure, GCP).
- Demonstrated interest in expanding Salesforce or cloud expertise.
- Proven ability to troubleshoot complex integration issues.
- Ability to propose system enhancements.
- Leverage analytics or AI to improve system efficiency and data reliability.
- Interest in AI/ML, predictive analytics, intelligent automation, or low-code/no-code platforms.
- Excellent collaboration skills for working across technical and business teams.
- Strong communication and documentation habits to ensure clarity and effective knowledge sharing.
Technical Stack
React, Angular, Vue, TypeScript, HTML, CSS, Java, Python, Node.js, C#, REST, GraphQL, SQL, NoSQL, Microservices, AWS, Azure, GCP, OAuth, JWT, Event-driven architecture, CI/CD, Git, Docker, Kubernetes, Monitoring tools, Apex, Lightning Web Components, Aura, SOQL, Declarative tools, Salesforce Sales Cloud, Salesforce Service Cloud, MuleSoft, AI/ML, Predictive analytics, Intelligent automation, Low-code/no-code platforms
Team & Environment
Cross-functional team integrating CRM architecture, data governance, marketing, sales and partner compensation, AI and automation.
Benefits & Compensation
- Opportunities to grow and build within a global network of experts.
- Collaborative environment with empathy-driven teamwork.
- Limitless opportunities for innovation and experimentation.
- Global impact through technology solutions.
- Work on meaningful solutions powered by depth and breadth of Cisco’s technology.
Work Mode
Global role with team members located across the world; high flexibility expected due to global collaboration needs.
Cisco is an equal opportunity employer. We value diversity and inclusion and do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
