Alternative Payments is hiring a Senior Site Reliability Engineer (SRE)

Alternative Payments is hiring a Senior Site Reliability Engineer (SRE) to drive operational excellence, enhance infrastructure reliability, and establish modern observability across critical systems. This hands-on role involves shaping our reliability strategy, implementing robust SRE practices, and tackling significant platform challenges.

What You'll Do

• Lead and execute key reliability initiatives from planning to delivery, focusing on monitoring, alerting, and incident response for the Firefighters team.
• Configure comprehensive alerting systems, including queue monitoring and service health checks.
• Build performance dashboards, implement load testing, and create capacity metrics for presentations.
• Implement end-to-end traceability with distributed tracing and service profiling.
• Work on pipeline improvements, including moving to strength-based pipelines.
• Continue the migration back to Datadog and optimize our monitoring stack.
• Collaborate with cross-functional teams to deliver scalable solutions, optimize processes, and implement highly reliable systems.
• Take ownership of complex SRE tasks, including configuring monitoring systems, defining and enforcing SLIs, SLOs, and SLAs.
• Propose improvements and help establish best practices, workflows, and standards for incident response, blameless post-mortems, and continuous improvement.

What We're Looking For

• 7-10+ years of experience in Site Reliability Engineering, DevOps, or a similar role focused on large-scale distributed systems.
• Strong skills in Kubernetes for container orchestration and cluster management.
• Extensive experience with AWS as a core cloud platform for infrastructure management.
• Critical proficiency with Datadog for monitoring, logging, tracing, and alerting.
• Proven experience in designing, implementing, and optimizing CI/CD pipelines, ideally with GitHub Pipelines.
• Strong understanding and practical application of SRE principles: SLI/SLO/SLA definition, error budget management, incident response, post-mortem analysis, and toil reduction.
• A proactive mindset with the ability to solve complex problems, drive projects independently, and continuously innovate reliability practices.
• Strong communication skills, especially in English, to collaborate effectively across technical teams and stakeholders.

Nice to Have

• Experience in FinTech, payments, startup, or scale-up environments.
• AWS certification, demonstrating commitment to learning and mastering cloud technologies.
• Experience with SOC2 compliance, CI security validations, and other infrastructure security aspects.
• Demonstrated knowledge or experience with Infrastructure as Code tools, particularly Terraform.
• Familiarity with other monitoring tools like Grafana.
• Comfort working in fast-paced, dynamic, and high-impact environments.

Technical Stack

• Kubernetes
• AWS
• Datadog
• GitHub Pipelines
• Terraform
• Grafana

Team & Environment

You will be part of a cross-team DevOps structure within the EPD Team.

Benefits & Compensation

• Competitive salary tailored to experience, skills, and expertise: $72,000 - $90,000 USD/year.
• Equity opportunities.
• Unlimited PTO and flexibility.
• Referral bonus.
• Yearly learning & development stipend.

Work Mode

This is a local-country position located in Brazil.

Alternative Payments is an equal opportunity employer.