Red Hat is hiring a Senior Site Reliability Engineer to develop, scale, and operate our OpenShift managed cloud services. You will contribute to running OpenShift at scale by enabling customer self-service, improving monitoring, and eliminating toil through automation.

What You'll Do

Contribute code to increase the scalability and reliability of the service.
Contribute software tests and participate in peer review to increase codebase quality.
Mentor and develop peers’ capabilities through knowledge sharing and collaboration.
Participate in a regular on-call schedule, including occasional paid weekends and holidays.
Practice sustainable incident response and blameless postmortems.
Resolve customer issues escalated from the Red Hat Global Support team.
Work within a small agile team to develop SRE software, support peers, plan, and self-improve.
Proactively utilize AI-assisted development tools for code generation, auto-completion, and intelligent suggestions.
Demonstrate proficiency in utilizing LLMs for brainstorming, research, summarizing documentation, and drafting communications.
Participate in AI-assisted code reviews utilizing tools for real-time feedback.
Explore and experiment with emerging AI technologies relevant to software development.
Collaborate with cross-functional teams to identify opportunities for AI integration and share successful use cases.

What We're Looking For

Bachelor's degree in Computer Science or a related technical field involving software or systems engineering, or hands-on experience demonstrating ability and interest in SRE.
Experience programming in at least one of these languages: Python, Golang, Java, C, C++ or another object-oriented language.
Experience working with public clouds such as AWS, GCP, or Azure.
Ability to collaboratively troubleshoot and solve problems in a team setting.
Basic understanding of Unix/Linux operating systems.

Nice to Have

Experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.).
Experience working with complex distributed systems.
Direct experience with Kubernetes or OpenShift.
Demonstrated ability to debug, optimize code and automate routine tasks.
5+ years of experience managing Linux servers running RHEL, CentOS, or Fedora hosted at a cloud provider.
3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus.
3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef.
2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred.
2+ years of experience delivering a hosted service.
Demonstrated ability to quickly and accurately troubleshoot system issues.
Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP.
Solid communications skills and experience working directly with and presenting to customers.
1+ year(s) of experience with Kubernetes is a plus.
1+ year(s) of experience with docker-based containers is a plus.

Technical Stack

Platforms: OpenShift, Kubernetes
Operating Systems: Linux (RHEL, CentOS, Fedora)
Cloud Providers: AWS, GCP, Azure
Monitoring: Prometheus
Configuration Management: Ansible, Puppet, Chef
Languages: Python, Golang, Java, C, C++
Containers: Docker
AI Tools: GitHub Copilot, Cursor, Claude Code, Google Gemini

Team & Environment

You will join a small agile team within a global SRE organization. Our culture relies on teamwork, openness, and transparency. We learn from failures in a blameless environment to support continuous improvement. We encourage teams to proactively, thoughtfully, and ethically use AI to simplify workflows and boost efficiency. We embrace change, have a strong growth mindset, and welcome associates to bring their best ideas, no matter their title or tenure.