Contentful is looking for a Senior Sales Engineer to play a critical role in helping customers understand content's role in a modern composable digital landscape. You will work as a co-pilot on sales opportunities, building relationships to become a trusted advisor.
What You'll Do
- Work with Account Executives through key sales cycle phases including technical discovery, product presentations, collaborative solution design, interactive trials, and proofs of concept.
- Build relationships with customer stakeholders to understand their needs and become a trusted advisor.
- Dive into an immersive onboarding experience to learn Contentful value propositions, personas, products, MACH solutions, and partner ecosystem.
- Become proficient in the Contentful Demo presentation framework.
- Learn the Content Management competitive landscape and complimentary stack solutions.
- Create deep relationships across the business: sales, marketing, product, partnerships, and others.
- Make an impact on sales revenue by co-piloting sales opportunities.
- Seek to understand customers’ short-term and long-term digital objectives, and how Contentful enables their vision.
- Validate and illustrate how Contentful can help the customer with digital transformation through customized value-based product demonstrations and proof of concepts.
- Assist with the completion of RFIs, RFPs, and Security questionnaires and liaison with other departments to drive finalization.
- Relay product feedback from customers and implementation partners to Product Management, Marketing and Sales.
- Be a thought leader in Sales Engineering and provide mentorship to other Sales Engineers.
- Travel onsite with customers when necessary.
- Work on exciting internal projects that impact how the Sales Engineering team works and grows.
What We're Looking For
- A Bachelor’s and/or Master’s degree in a comparable field, or equivalent experience.
- Excellent English communication skills, both verbal and written.
- Willingness to travel (up to 50%).
- The desire to work in a fast-paced environment, across multiple opportunities and teams.
- 3-5 years of sales engineering experience, selling cloud solutions to Marketing, IT, and Development Audiences.
- An individual who understands the Digital Marketing function, the KPIs used to measure success, and how content powers a Marketing strategy.
- Strong presentation skills that demonstrate the ability to clearly and empathetically convey business and technical experience to varying personas.
- A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders.
- Intellectual curiosity for how technology drives change and how that transfers into business value.
Nice to Have
- 1-3 years designing and delivering digital experiences and/or frontend development (with React, node, NextJS, etc.)
- Experience working with a Content Management Platform or similar technology (MarTech).
- Prior experience with solution selling methodologies and/or value-based selling techniques.
- Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.
Technical Stack
- React
- node
- NextJS
- Content Management Platform
Team & Environment
Work closely with Account Executives, and across sales, marketing, product, and partnerships.
Benefits & Compensation
- Compensation: $210,000 - $248,000 + equity: Eligible for equity awards.
- Stock Options for full-time employees.
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% for dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet.
- Generous paid time off, including vacation, sick, compassion, education, and volunteer days.
- Company paid parental leave.
- Personal annual education budget.
- A full range of virtual and in-person events, including workshops, guest speakers, and team activities.
- An annual wellbeing stipend.
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees.
Work Mode
This is a hybrid position based in Chicago, Illinois, United States.
Everyone is welcome here. We strive to create an inclusive environment, with a positive culture, strong leadership, and a safe environment to be you and grow your career.
All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed.
