Responsibilities
- Analyze fraud and risky user behavior to identify patterns, anomalies, and drivers of losses or customer friction.
- Conduct fraud investigations and deep dives into alerts, trends, spikes, and known fraud MOs.
- Support rule reviews, tuning, and policy changes by providing data and analysis.
- Assist with testing and pilots (e.g., rule changes, workflow updates, messaging changes) by tracking metrics and outcomes.
- Document findings and insights clearly so they can be actioned by senior analysts and operational teams.
- Collaborate across multiple lines of business to ensure insights translate into practical next steps.
- Stay informed on common fraud typologies and evolving tactics impacting the business.
Requirements
- 4+ years of experience in fraud analysis, risk operations, or a related role.
- Working knowledge of fraud typologies such as payments fraud, ATO, abuse, social engineering, or identity fraud.
- Proficiency in SQL for querying data and validating trends.
- Experience using dashboards or reporting tools (Looker, Tableau, Power BI, or similar).
- Ability to interpret behavioral data and explain findings clearly.
- Strong attention to detail with a structured, analytical approach to problem-solving.
- Comfortable working in a fast-paced environment with evolving priorities.
Benefits
- Virtual-first teamwork: The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.
- Competitive pay: We're big on potential, and it's reflected in our competitive compensation packages and generous equity.
- Complete support: Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.
- Visibility is yours: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.
- Paid global onsites: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)
- Impact is recognized: Growth opportunities follow your contributions, not rigid promotion timelines.
Additional Information
- Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.
