Responsibilities
- Lead research initiatives to drive a deeper understanding of the player experience across game development and live operations
- Design, execute, and present high-impact quantitative and qualitative research studies in partnership with research operations and cross-functional teams (e.g., Game Design, UX)
- Design, Product Management, Production, Marketing, Data Analytics
- Own user experience research end-to-end, including screener and survey design, recruiting, script development, moderation, analysis, presentation of findings, and budget
- Manage external research partners, ensuring cost-effective methods with clear objectives and timely and actionable results
- Partner with the game development and central strategy teams, including leadership, on research results, KPIs, and potential solutions to player-identified problems in the product experience
- Collaborate with the Research & Insights team to evaluate new methods, evolve our toolkit and best practices, and provide ongoing mentorship
Requirements
- Bachelor’s degree required, preferably in Psychology, Human-Computer Interaction, Game Design, Social Science, or a related field
- 6+ years of experience conducting research in gaming at either a developer/publisher or research agency
- Passion for gaming and a strong understanding of core loops and monetization of mobile/PC games
- Proven track record for designing and executing a range of high-impact qualitative and quantitative research studies for games in development and in a live environment
- Experience working with and managing external research vendors
- Strong interpersonal, analytical, and project management skills
- Ability to build trust, influence cross-functional partners, and guide decision-making through insights
- High attention to detail, intellectual curiosity, and comfort tackling complex questions
Nice to Have
- MBA, Master’s, or PhD preferred
- Familiarity with online survey tools (e.g., Decipher, Qualtrics, SurveyGizmo/Alchemer) is a plus
- Experience with analytics tools such as SPSS and SQL is a plus
- Candidates with experience in competitive or midcore live-service games strongly preferred
Benefits
- Equity
- Bonuses
- Comprehensive benefits package
- Healthcare benefits
- Retirement benefits
- Pet insurance
- Paid holidays
- Paid Scopely free days
- Unlimited paid time off
Work Arrangement
Hybrid
Additional Information
- Monthly travel for in-person research at our LA-based Lab required
- Please ensure that the résumé/CV you attach is written in English.
