Copeland Corporate de Mexico S. de R.L. de C.V. is hiring a Senior QA Analyst to serve as a subject matter expert for our most complex enterprise systems. In this role, you will lead QA strategy, execution, and continuous improvement across Oracle and other enterprise platforms, guiding teams through large-scale releases, automation initiatives, and production support.
What You'll Do
- Partner with QA Manager, Enterprise IT, Shared Services, Business Units, and project teams to ensure high-quality delivery of patch and project releases.
- Lead and execute regression testing for monthly release cycles and Oracle project implementation waves.
- Oversee defect tracking, triage, and communication of testing outcomes and risks.
- Review and approve test strategies, approaches, and plans to ensure appropriate coverage.
- Establish and enforce QA standards, methodologies, and documentation practices.
- Delegate testing assignments, monitor progress, and ensure timely completion of test work.
- Lead the design, development, and execution of automated and manual test cases using tools like OpenText ALM, UFT, and LoadRunner Enterprise.
- Partner with Oracle Business Unit teams to build and maintain automated regression test scripts.
- Plan and execute performance and load testing for production stability and scalability.
- Provide technical direction on automation frameworks across ERP, eCommerce, Web, WCS, SCP, CPQ, and third-party systems.
- Support adoption of advanced automation tools like RPA and Selenium.
- Act as a key liaison between QA, Enterprise IT, and Business Units to follow up on action items.
- Drive cohesion and collaboration across the QA team through technical leadership and mentoring.
- Contribute to continuous improvement initiatives for QA processes, tools, and delivery models.
What We're Looking For
- 6–9 years of hands-on experience in Software QA and Testing within large, complex production environments.
- Direct QA experience supporting Oracle Application Suite in an enterprise ERP setting.
- Strong understanding of SDLC, QA standards, and full project life cycle testing.
- Demonstrated experience with manual and automated testing methodologies.
- Proficiency with automated testing tools such as OpenText ALM, UFT, and LoadRunner Enterprise.
- Solid understanding of project timelines, dependencies, and risk management.
- Strong analytical, troubleshooting, and problem-solving skills.
- Working knowledge of MS Project and PowerPoint.
- Experience with performance monitoring tools (OEM experience preferred).
- Ability to work in a fast-paced, high-demand testing environment.
- Ability to set functional, technical, and analytical direction for the QA team.
- Proven capability to lead teams through both technical and functional expertise.
- Strong project planning, risk assessment, and issue resolution skills.
- Excellent written and verbal communication skills with a strong customer service orientation.
- Exceptional interpersonal skills, including rapport-building, listening, and effective questioning.
- Experience communicating effectively with end users and multiple levels of management.
- Strong organizational, follow-up, resource management, and relationship management skills.
- Demonstrated sound judgment and attention to detail.
- Embodies Copeland values of Excellence, Innovation, Partnership, Responsibility, and Respect.
- Demonstrates a strong ownership mindset and accountability for outcomes.
- Works effectively across global, cross-functional teams.
- Maintains high ethical standards, professionalism, and customer focus.
- Drives results through collaboration, influence, and global optimization.
Nice to Have
- Exposure to RPA and Selenium automation tools.
Technical Stack
- Testing Tools: OpenText ALM, UFT, LoadRunner Enterprise
- Platforms: Oracle Application Suite, ERP, eCommerce, Web, WCS, SCP, CPQ
- Productivity: MS Project, PowerPoint, OEM
- Automation: RPA, Selenium
Benefits & Compensation
- Flexible and competitive benefits plans
- Medical insurance plans
- Dental and vision coverage
- Defined contribution pension plan
- Flexible time off plans
- Paid parental leave
- Vacation and holiday leave
- Training programs focusing on end-to-end development
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.
