Perceptyx is seeking a Senior Programme Manager to lead sophisticated employee listening programs and manage engagements of increasing scope. You will drive consistency across customer programs and leverage your expertise to deliver high-impact results.
What You'll Do
- Manage and execute increasingly complex employee listening programmes across multiple project methodologies.
- Gather business requirements and guide customers on Perceptyx’s best practices for optimal programme design.
- Proactively identify, analyse, and mitigate risks and dependencies to ensure timely, high-quality delivery.
- Optimise internal processes, demonstrating efficiency in managing timelines, deliverables, and customer interactions.
- Partner with Customer Success and Sales to proactively identify expansion opportunities and support scope alignment.
- Mentor junior members of the team and contribute to internal documentation, best practices, and enablement initiatives.
- Maintain organized programme documentation and track timelines using Certinia, Gainsight, and other enterprise tools.
What We're Looking For
- 3 - 4+ years in programme or project management within SaaS, consulting, or employee experience (EX).
- Proven success managing multiple complex programmes concurrently with high attention to detail.
- Strong relationship-building, analytical, and communication skills.
- Ability to balance independence with deep collaboration in a fast-moving, high-growth environment.
- Comfort navigating cross-functional tools and complex platform configurations.
Nice to Have
- Undergraduate degree preferred, or equivalent practical experience.
- Enterprise-level customer experience is highly preferred.
Technical Stack
- Certinia
- Gainsight
Benefits & Compensation
- Salary: £75,000-£85,000 per year
- Unlimited paid holiday during each holiday year (inclusive of public holidays)
- Eligibility for private healthcare coverage
- Statutory pension arrangements provided through Royal London (currently 3% employer contribution)
Work Mode
This role operates in a global context and is open to candidates based in the UK.
Perceptyx is an equal opportunity employer committed to a diverse workforce. We comply with the Equality Act 2010 to ensure fair treatment and inclusive hiring practices. We celebrate diversity and prohibit discrimination or harassment of any type.
