Responsibilities
- Managing complex contracts and ensuring high-quality delivery of new and existing contracts in the Federal Law Enforcement and Civilian Territory.
- Supporting Law Enforcement and Civilian clients working to advance national security.
- Managing day-to-day customer needs and interactions (e.g., client kickoffs, regular status meetings, trainings).
- Supporting diverse teams to ensure timely and quality delivery of capabilities and services throughout the period of performance.
- Providing input on executive level reports delivered to the clients.
- Facilitating discussions with key stakeholders on project statuses, working sessions, technical exchange meetings, and milestone reviews.
- Organizing and coordinating program objectives.
- Serving as the integrator for clients and the TRSS team by fully understanding client missions and leveraging TRSS solutions effectively.
- Leading important projects, programs, and business initiatives, demonstrating creativity and ingenuity.
- Ensuring complex deals get implemented successfully.
- Serving as an extension of Sales, Analysis, and Product/Tech teams on the ground; identifying opportunities to funnel back to Territory Lead/Business Development Directors, Analysis, and Product teams.
- Understanding Finance, Legal, Contracting, and Security requirements, and knowing when and how to communicate effectively to optimally manage processes.
- Working across the business to prepare quality Monthly Status Reports (MSRs) for select projects, capturing major success stories, customer challenges, and future opportunities.
- Ensuring key metrics are tracked, such as delivery and retention.
- Following the direction of the Managing Director in prioritizing efforts.
- Collaborating closely with Technical Managers and Analysis teams to problem-solve optimal solutions.
Benefits
- Flexible hybrid working environment (2-3 days a week in office)
- Work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Market competitive health, dental, vision, disability, and life insurance
- Competitive 401k plan with company match
- Paid time off: vacation, sick and safe leave, holidays
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance (100% employee-paid)
- Optional life and AD&D insurance (100% employee-paid)
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Employee Assistance Program
- Group Legal Identity Theft Protection (100% employee-paid)
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Access to Employee Stock Purchase Plan
Work Arrangement
Hybrid
Team
Reports to: Managing Director
Additional Information
- Hybrid role located in Washington, D.C. Applicants must be local to the Washington, D.C. area.
- Ability to travel to sales training, meetings, and customer locations.
- Ability to attend client meetings in person on a daily/weekly basis.
- Ability to obtain and maintain a U.S. National Security Clearance.
- U.S. Citizenship essential to comply with government contract/agency or department of Federal Government requirements.
- Two paid volunteer days off annually.
- Opportunities for pro-bono consulting and ESG initiatives.
