Thomson Reuters is hiring a Senior Program Manager to manage complex contracts and ensure high-quality delivery for our Federal Law Enforcement and Civilian clients. You will serve as the critical integrator between clients and internal teams, leading key projects and business initiatives to directly support vital client missions.
What You'll Do
- Manage complex contracts end-to-end, providing a holistic customer experience.
- Ensure high-quality delivery of new and existing contracts within the Federal Law Enforcement and Civilian territory.
- Support Law Enforcement and Civilian clients working to advance national security.
- Manage day-to-day customer needs, including client kickoffs, regular status meetings, and trainings.
- Support diverse internal teams to ensure timely, quality delivery of capabilities and services.
- Provide input on executive-level reports delivered to clients.
- Facilitate discussions with key stakeholders on project statuses, working sessions, technical exchange meetings, and milestone reviews.
- Organize and coordinate program objectives.
- Serve as the integrator by understanding client missions and leveraging Thomson Reuters solutions.
- Lead important projects, programs, and business initiatives with creativity and ingenuity.
- Ensure complex deals are implemented successfully.
- Act as an extension of Sales, Analysis, and Product/Tech teams on the ground, identifying opportunities to funnel back internally.
- Understand Finance, Legal, Contracting, and Security requirements and communicate effectively to manage processes.
- Work across the business to prepare quality Monthly Status Reports (MSRs) for select projects.
- Track key metrics such as delivery and retention.
- Follow the Managing Director's direction in prioritizing efforts.
- Collaborate closely with Technical Managers and Analysis teams to problem-solve optimal solutions.
What We're Looking For
- Bachelor’s degree in business or a related field (equivalent experience will be considered in lieu of a degree).
- 7+ years of experience working in Program Management.
- Experience with managing projects.
- Ability to adjust to shifting priorities and solve problems quickly.
- Ability to translate client intelligence requirements and needs into program management outcomes.
- Team player with the ability to designate groups toward common client goals.
- Ability to effectively communicate and relate to multiple levels of a client's organization.
- Ability to work collaboratively with internal and external stakeholders, demonstrating strong interpersonal and communication skills.
- Highly motivated self-starter with strong business acumen, superior organizational skills, and the ability to follow through.
- Excellent writing and presentation skills.
- Ability to attend client meetings in person on a daily or weekly basis.
- Ability to travel to sales training, meetings, and customer locations.
- Ability to obtain and maintain a U.S. National Security Clearance.
- U.S. Citizenship essential to comply with government contract/agency or department of Federal Government requirements.
Nice to Have
- Strong familiarity with the broad suite of Thomson Reuters proprietary data sets and technology.
Team & Environment
You will work within the Business Development organization and across the entire business, collaborating closely with Sales, Analysis, Product/Tech, Technical Managers, and Finance/Legal/Contracting/Security teams. You will report directly to the Managing Director.
Benefits & Compensation
- Compensation: $208,880 - $387,920
- Hybrid Work Model (2-3 days a week in the office).
- Flexibility & Work-Life Balance: Flex My Way policies, work from anywhere for up to 8 weeks per year.
- Career Development and Growth: Grow My Way programming and a skills-first approach.
- Industry Competitive Benefits: Flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs.
- Comprehensive health, dental, vision, disability, and life insurance programs.
- Competitive 401k plan with company match.
- Paid parental leave, sabbatical leave.
- Social Impact: Two paid volunteer days off annually, opportunities for pro-bono consulting and ESG initiatives.
- Additional optional benefits: hospital, accident and sickness insurance, life and AD&D insurance, Flexible Spending and Health Savings Accounts, fitness reimbursement, Employee Assistance Program, Group Legal Identity Theft Protection, access to 529 Plan, commuter benefits, Adoption & Surrogacy Assistance, Tuition Reimbursement, Employee Stock Purchase Plan.
Work Mode
This is a hybrid role based in Washington, D.C.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
