Twilio is looking for a Senior Product Manager to lead Data Substrate initiatives across the company, sitting at the intersection of data engineering, product management, analytics, and business stakeholders. In this role, you will be responsible for building scalable, reliable data capabilities to serve internal Twilions and external customers. You will operate with high autonomy, set direction for complex product areas, and influence across multiple teams and functions.

What You'll Do

Lead the product requirements required to build and enhance the data platform.
Drive priority initiatives, working across various organizations and stakeholders.
Understand the needs of customers for operational and analytical purposes, and execute on feature delivery on the data pipeline to fulfill these requirements.
Craft and deliver a vision for the data substrate and primitives at Twilio, working side by side with other product managers and engineering counterparts across Twilio R&D.

What We're Looking For

4+ years of product management experience in a fast-paced company.
Background in Data Lakes, Data Streaming, Event logging, having led at least one initiative that includes low latency data delivery.
Worked on data platforms, customer engagement platforms, or streaming applications.
Proficiency in the big data ecosystem e.g. Kafka, Spark, Presto/Athena, or similar technologies.
Technically savvy and experienced with the cloud, APIs, communications, enterprise software, data reliability, and ETL techniques.
Customer oriented approach with ability to understand customer challenges and articulate a vision to solve them.
Ability to solicit customer requirements from many - often opposing - sources, prioritize, and work with engineering and design to deliver.
Strategic problem solver and flourish operating in broad scope, from conception through continuous operation of 24x7 services.
Solved sophisticated problems and have the aptitude to navigate uncharted waters.

Nice to Have

Collaborative approach and ability to work with distributed, cross-functional teams.
Great communication skills, comfortable presenting to developers and talking to users.
Bachelor’s degree in Computer Science, Engineering or equivalent experience.