CookUnity is seeking a Senior Product Manager, Personalization to lead the product vision, strategy, and execution of next-generation personalization systems across menu ranking, recommendations, search, predictive preferences, and adaptive UI. This role will own the personalization engine across the entire eater journey—from onboarding through long-term engagement—working cross-functionally with ML, engineering, data science, design, and culinary teams to build a chef-driven, highly adaptive food experience that simplifies hundreds of weekly micro-decisions for users.
What You'll Do
- Own the end-to-end personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences.
- Build a unified personalization strategy that spans discovery, ordering, search, and post-order experiences.
- Translate customer insights and behavioral data into frameworks for 'personalized ordering journeys' across weekly menus.
- Partner with Engineering and ML to design, build, and iterate on models that personalize menus, recommendations, and content surfaces.
- Launch new ML-powered features—e.g., personalized ranking, contextual suggestion surfaces, food-intent clustering, dietary preference modeling, and personalization-aware UX.
- Drive experimentation, A/B testing, and offline/online model evaluation frameworks to measure lift rigorously.
- Develop a sophisticated understanding of eater behavior patterns, including early-week ordering signals, cuisine preferences, dietary constraints, and long-term engagement drivers.
- Work closely with Data Science to identify behavioral segments, affinity clusters, and downstream retention impacts.
- Partner with Design to craft highly intuitive and adaptive user experiences (e.g., adaptive homepages, personalized filters, 'you might love,' order-again flows).
- Work with Chefs and Culinary to incorporate menu diversity, cuisine metadata, and ingredient-level signals into personalized experiences.
- Collaborate with Growth, CRM, and Marketplace teams to personalize acquisition, onboarding, and reactivation journeys.
- Improve core funnel metrics (CVR, add-to-cart rate, search success rate).
- Lift order retention, order frequency, and net AOV for all eater segments.
- Increase long-term revenue and reduce decision friction for customers navigating a large menu.
What We're Looking For
- 7+ years of product management experience, including at least 4+ years working on personalization, search, recommendations, ML/AI products, or similar domains.
- Strong analytical and technical intuition; can work closely with ML/infra teams and reason about relevance, ranking, and experimentation approaches.
- Proven ability to drive complex products from concept to launch in fast-paced environments.
- Experience with A/B testing platforms, online metrics, offline model evaluation, and data-driven decision making.
- Strong user experience instincts with a track record of collaborating closely with design.
- Excellent communication skills and ability to influence stakeholders at all levels.
Nice to Have
- Experienced in ML-powered product development, ranking algorithms, recommendations systems, or personalization platforms.
- Analytical, systems-oriented, and comfortable with experimentation frameworks, model evaluation, and user behavior analytics.
- Skilled at simplifying complex technical problems into user-centric solutions.
- Excited by the challenge of turning a large, dynamic food catalog into a highly personalized weekly experience.
- Collaborative, decisive, and able to partner tightly with Engineering, ML, Design, and cross-functional product groups.
- Customer-obsessed and eager to understand why users choose the meals they do—and how to anticipate their next choice.
Technical Stack
- ML models
- Ranking algorithms
- Recommendations systems
- A/B testing platforms
- User behavior analytics
- Data-driven decision making
- Experimentation frameworks
Team & Environment
Cross-functional team including ML, engineering, data science, design, culinary, Growth, CRM, and Marketplace teams.
Benefits & Compensation
- Get paid in USD
- Work remotely: design the life that you want
- Enjoy 15 days of vacation each year from the start date
- 16 fully paid Argentinean holidays
- Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider
- 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
- Paid Family leave
- Compassionate Leave: 3-5 days each time the need arises
- Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform
- Personalized English coach
Compensation includes a USD salary, equity package, monthly stipend for healthcare, customizable benefits, learning opportunities, wellness memberships, and delivery app perks.
Work Mode
Design the life that you want; fully remote. CookUnity operates as a global, fully remote company.
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
