Braze is looking for a Senior Product Manager - Data and Analytics to own key components of its data product ecosystem. This role is responsible for driving the execution of customer-facing analytics and premium insights offerings, requiring deep customer empathy and the ability to bridge technical data capabilities with customer business needs.
What You'll Do
- Conduct continuous customer discovery to understand pain points, business questions, and insights needs.
- Validate product assumptions through prototype reviews and customer feedback sessions.
- Assess current data assets, identify gaps, and determine what additional data sources are needed.
- Collaborate with the Partnerships team to evaluate potential data partners.
- Perform competitive analysis of analytics offerings in the e-commerce and retail intelligence space.
- Own specific analytics product areas and identify and launch new premium data offerings.
- Define and prioritize features for customer-facing analytics dashboards and reporting capabilities.
- Collaborate on data feeds, data sharing, and internal intelligence products.
- Support development of conversational analytics and AI-enhanced data accessibility features.
- Ensure analytics products focus on actionable business outcomes.
- Partner with the Data Tech Lead and engineering to ensure data quality, consistency, and reliability.
- Identify and resolve data discrepancies across systems.
- Oversee functional quality of analytics products and customer-facing deliverables.
- Establish quality standards and validation processes for premium reports and data offerings.
- Translate customer needs into detailed user stories and acceptance criteria.
- Work with engineering and design to develop prototypes and establish MVPs.
- Manage product backlog and sprint planning for assigned product areas.
- Lead beta testing programs with customers for new features and reports.
- Analyze product usage and customer feedback to identify improvement opportunities.
- Develop and communicate the product roadmap for your areas of ownership.
- Collaborate with Sales, CSMs, and stakeholders to ensure successful product adoption.
- Work closely with data and engineering teams to balance customer needs with technical feasibility.
- Support decisions about custom versus standardized premium SaaS reports.
- Track and communicate product performance metrics to stakeholders.
What We're Looking For
- 4+ years in product management, with at least 2 years focused on data analytics, business intelligence, or reporting products.
- Experience with B2B/enterprise SaaS, preferably in e-commerce, retail analytics, or martech.
- Strong understanding of analytics platforms and data visualization tools (Looker, Tableau, Power BI, or similar).
- Proficiency in agile development practices and user story development.
- Analytical mindset with ability to derive insights from data and translate them into product requirements.
- Experience representing customer needs through personas, user stories, and product specifications.
- Ability to lead through influence and collaborate across technical and business teams.
Technical Stack
- Looker
- Tableau
- Power BI
Team & Environment
You will work closely with customers, data engineering, and cross-functional partners.
Benefits & Compensation
- Salary: $130,000-$150,000
- Flexible work-from-home arrangements
- 401K Match
- Flexible vacation
- Medical/Dental/Vision coverage
- 16 weeks of paid parental leave (US)
- Technical stipend
- Professional development programs
- Wellness programs
Work Mode
This is a remote position open to candidates located in the United States.
Braze is an equal opportunity employer that is committed to inclusion and diversity.
