Careers at Tilled is hiring a Senior Product Manager to shape and deliver our payment platform. You will lead product strategy, development, and lifecycle management, ensuring we continue to deliver innovative, scalable payment solutions for our software partners.

What You'll Do

Lead product initiatives across the full product lifecycle, from discovery and planning through launch and iteration.
Work cross-functionally with Engineering, Operations, and Sales to define product requirements and deliver high-quality solutions.
Create detailed product specifications and collaborate with technical teams to refine feature requirements.
Organize and participate in development team ceremonies such as standups, sprint planning, and backlog refinement.
Conduct discovery sessions with customers and internal stakeholders to validate product needs and uncover new opportunities.
Monitor product performance and utilization data to inform prioritization and improvements.
Communicate product updates, new features, and roadmap changes to internal teams and external stakeholders.
Maintain product documentation and resources to ensure teams have clear and up-to-date product knowledge.
Support internal teams with product-related questions, troubleshooting, and operational needs.
Research competitors and industry trends within the payments ecosystem to inform product strategy.
Collaborate with vendors and processing partners to support ongoing product functionality and integrations.
Participate in product roadmap planning and prioritization discussions with key stakeholders.

What We're Looking For

5+ years of experience working with payments, financial services, or fintech products.
Experience participating on a team that successfully shipped products to end users.
Experience working in B2B environments, ideally within SaaS or embedded payments.
Strong ability to translate business needs into clear product requirements and technical specifications.
Experience working with cross-functional teams including Engineering, Operations, and Customer-facing teams.
Strong organizational skills and the ability to manage multiple product initiatives simultaneously.
Comfort using data and customer insights to guide product decisions and prioritization.
Excellent written and verbal communication skills across both technical and non-technical audiences.
Ability to operate effectively in a fast-paced, high-growth environment.
Comfort working remotely with distributed teams.

Nice to Have

Experience working with PayFac, payment processing, or embedded payments platforms.
Familiarity with payment processors, acquirers, ISOs, and the broader payments ecosystem.
Experience building or managing products within regulated environments (PCI, BSA/AML, HIPAA, or similar frameworks).