San Francisco, CA Hybrid Full-time USD 185,000 – 220,000 / year

Front is hiring a Senior Product Manager - AI

Responsibilities

  • Define and lead the product vision, strategy, and roadmap for the AI-powered Copilot feature, focusing on enhancing workflow efficiency for inbox users through thoughtful prioritization and sequencing
  • Leverage both quantitative data such as metrics and analytics, and qualitative insights from user feedback and research to uncover and rank opportunities for product improvement
  • Manage the full lifecycle of product development, from identifying problems to launching solutions and refining them through iteration
  • Collaborate closely with engineering and design teams to deliver results, while coordinating with cross-functional partners in marketing, data, sales, and go-to-market functions
  • Ensure alignment and clear communication across organizational stakeholders, including leadership and related product teams

Benefits

  • Competitive compensation package
  • Equity offering with company backed by top-tier U.S. venture capital firms
  • Comprehensive private health coverage with employee-free plan options
  • Paid leave for new parents
  • Flexible time-off policy allowing time away as needed
  • Hybrid work model permitting remote work up to three days per week, unless otherwise specified
  • Access to mental health resources through Workplace Options
  • Support for family planning via Maven
  • Monthly $100 stipend for wellness, fitness, and lifestyle activities
  • Additional wellness day each month without a public holiday
  • Company-wide closure from Christmas through New Year’s Day

Compensation

Competitive salary

Work Arrangement

Hybrid

Benefits

  • Equity (we are post-series D & backed by some of the best VCs in the US)
  • Private health insurance, including plan options at no cost to employees
  • Paid parental leave
  • Flexible time off policy
  • Flexibility to work from home 3 days/week (unless posted as a full-remote role)
  • Mental health support with Workplace Options
  • Family planning support with Maven
  • $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
  • Wellness Days - Fronteers get an additional day off on months with no holidays
  • Winter Break - Our offices are closed from Christmas to New Year's Day!
About company
Front
Front is the leading AI-powered customer service platform built for collaboration. It brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle.
All jobs at Front Visit website
Job Details
Department EPD
Category product
Posted 2 months ago