Boston, Massachusetts, United States Remote (Country) Full-time

NineTwoThree AI Studio is hiring a Senior Product Manager / Account Manager

About the Role

NineTwoThree AI Studio is hiring a Senior Product Manager to drive digital product work with a fast-paced, technology-forward team. In this role, you will take leadership for the concept and launch of half a dozen new client products every year. Acting as the primary point of contact, you will effectively serve as the client’s Head of Product.

What You'll Do

  • Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and potential blockers.
  • Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation.
  • Work with clients and stakeholders to understand their product vision and define requirements for the full initial product scope.
  • Work directly with product designers to translate client requirements into intuitive, user-friendly designs.
  • Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA.
  • Lead weekly client meetings to provide updates, discuss progress, and demo development milestones.
  • Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure budget and timeline requirements are met.
  • Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines.
  • Identify and manage opportunities to up-sell clients on additional product features, marketing services, or ongoing support contracts.

What We're Looking For

  • 5+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc).
  • Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders.
  • Excellent communication, negotiation and presentation skills.
  • Ability to work independently and with a team in a dynamic product-development environment.
  • Attention to detail, strong analytical skills, organizational skills, and critical-thinking skills.
  • Located in the EST time zone (or adjacent, and able to overlap the European team at least between 8am-1pm Eastern).

Team & Environment

You will collaborate cross-functionally with internal teams—design, project management, engineering, and QA. We’re a team that loves doing good work with great people. Our relatively small size keeps us fast and nimble. We run on clear processes and strong leadership, focusing on products with a positive impact in various domains from sports and health, to logistics and nuclear.

Benefits & Compensation

  • This is a 100% remote job.
  • Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years.
  • Paid sick leave and holidays.
  • Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager).
  • Well-being budget.
  • Team and atmosphere: we hire people we trust, so you'll be part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor.

Work Mode

This is a fully remote position open to candidates in the United States.

NineTwoThree AI Studio is an equal opportunity employer.

Required Skills
Product ManagementRelationship ManagementClient-FacingStakeholder ManagementCommunicationNegotiationPresentationAnalytical SkillsOrganizational SkillsCritical ThinkingSaaSAI Product Development
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About company
NineTwoThree AI Studio

NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S.

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Job Details
Category product
Posted 11 days ago