Responsibilities
- Own and continuously refine the product roadmap for your area, using customer insight, data and market trends to prioritise what to build next.
- Define and drive product strategy that aligns with Diligent’s vision for modern governance, connecting your roadmap to clear business and customer outcomes.
- Act as the voice of the customer: run discovery, validate problems and solutions, and translate insights into clear user stories and product requirements.
- Lead an agile, cross‑functional team (engineering, UX, product marketing, sales, customer success) to design, build and launch high‑quality SaaS features.
- Set goals, KPIs and success metrics for your product, track performance and user engagement, and iterate based on what the data and customers tell you.
- Tackle complex product and execution challenges by breaking down ambiguous problems, navigating trade‑offs, and making clear, data‑informed decisions.
Requirements
- Solid experience as a Product Manager building and shipping SaaS products, with a track record of defining and launching successful features or products.
- Strong hands‑on experience working in agile, cross‑functional product teams, including backlog management and writing user stories.
- Comfortable leading customer discovery and validation conversations, and turning qualitative and quantitative insights into product decisions.
- Proven ability to influence and align cross‑functional partners and senior stakeholders without formal authority.
- Data‑driven mindset: confident with metrics, experimentation and basic quantitative reasoning to set goals, measure impact and debug product issues.
- Excellent written and verbal communication skills, with the ability to explain complex ideas simply to both technical and non‑technical audiences.
- A bias for action and ownership: you’re happy to roll up your sleeves, make trade‑offs and drive a project from problem definition through to launch and iteration.
Nice to Have
- Experience in governance, risk, compliance, security, fintech or other B2B enterprise domains.
- Exposure to large‑scale, multi‑product platforms or secure communication/collaboration tools.
- Experience mentoring other product managers or playing a “bar‑raiser” role in product quality and decision‑making.
