Canada Remote Remote (Country) Employment

Mural is hiring a Senior Product Designer, Customer Insights

Requirements

  • 5+ years of product design experience, with significant work on analytics, reporting, or data-rich applications.
  • Strong expertise in data visualization and translating quantitative information into understandable, compelling narratives.
  • Experience designing dashboards, trends, comparisons, and longitudinal views that support decision-making.
  • Comfort working with ambiguous problem statements and shaping them into clear and actionable insights.
  • Experience collaborating closely with data science, data engineering, and customer-facing teams.
  • Strong interaction and visual design skills, with attention to hierarchy, clarity, and cognitive load.
  • Understanding of privacy, permissions, and data access considerations in enterprise environments.
  • Strong communication skills that help cross-functional partners make smart, user-centered decisions.

Nice to Have

  • Experience designing ROI or value reporting for B2B products.
  • Familiarity with collaboration analytics, productivity metrics, or organizational health indicators.
  • Familiarity with AI-assisted insights and consumer-driven insights that are share-worthy (think Spotify Wrapped, but for Mural).
  • Background in customer success, enablement, or admin-focused tooling.

Team

Structure: Design and Research team

Additional Information

  • You’ll help shape how millions of people discover value in Mural, understand what the product can do for them, and make confident choices about their journey.
  • You’ll design experiences that balance business goals with user trust, clarity, and delight.
  • You’ll work with a team that values curiosity, critical thinking, and strong craft.
  • At Mural, we “drink our own champagne” and use our product daily to collaborate, ideate, and prototype together.
  • This role is Canada Remote.
  • Your design work will shape how millions of people around the world collaborate.
  • Equal Opportunity We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Skills
data visualizationtranslating quantcollaboration analyticsproductivity metricsor organizational health indicators.AI-assisted insightsconsumer-driven data visualizationtranslating quantcollaboration analyticsproductivity metricsor organizational health indicators.AI-assisted insightsconsumer-driven
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About company
Mural
Mural is a technology company with a Centralized Operations team focused on business analytics, information technology, and strategic operations.
All jobs at Mural Visit website
Job Details
Department Product
Category design
Posted 4 months ago