Responsibilities
- Lead end-to-end product design across responsive web, iOS, and Android - from framing problems, to prototyping, to shipping pixel-perfect experiences. You will primarily own a key part of the traveler journey across Viator and Tripadvisor, collaborating with designers on adjacent surfaces to ensure a coherent, multi-platform experience
- Partner closely with PMs, engineers, and researchers to shape strategy, define hypotheses, and run experiments that improve both traveler value and business impact.
- Translate insights into scalable, data-informed design decisions, contributing to a culture of continuous learning and experimentation.
- Drive measurable improvements in design health - reducing UX debt, simplifying key flows, and ensuring consistency across products through design system contributions.
- Champion evidence-based design and experimentation practices, aligning design decisions with clear metrics, OKRs, and business levers such as conversion, retention, and customer lifetime value.
- Incorporate AI-assisted workflows (e.g. Claude Code, Cursor) to accelerate ideation, research synthesis, and rapid prototyping, using AI responsibly to enhance decision quality, not replace it.
- Collaborate with cross-functional peers to define high-quality standards for user experience, balancing execution speed with design excellence.
- Advocate for craftsmanship - ensuring every detail, motion, and interaction aligns with our brand vision and creates genuine traveler delight.
Requirements
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
- Proven ability to operate effectively with a global-first mindset
- 5+ years of experience designing impactful digital products across mobile and web platforms in consumer-facing environments.
- Strong visual craft combined with strategic product thinking - able to simplify complexity and create clarity in ambiguous spaces.
- Deep comfort working in an A/B testing environment - fluent in forming hypotheses, interpreting quantitative and qualitative data, and iterating based on experiment results.
- A portfolio that demonstrates problem-solving depth: how you identified user needs, balanced business goals, and measured success through outcomes.
- Experience designing within or contributing to design systems at scale, ensuring consistency, accessibility, and brand alignment.
- Proven collaboration skills - able to influence decisions across product, engineering, and research while advocating for design impact.
- Applied AI literacy - curiosity and pragmatism in using AI tools for research synthesis, prototyping, and workflow optimization, with a focus on real user and business value.
- Clear, structured communication: ability to articulate design rationale, trade-offs, and learnings to stakeholders at multiple levels.
Nice to Have
- Familiarity with e-commerce marketplaces or large-scale experimentation cultures is a strong plus.
- Experience in travel or other global consumer marketplaces.
Benefits
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
- Work your way with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
- Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
Additional Information
- If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
- If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!
