Remote (Global)

Plain is hiring a Senior Platform Engineer

About the Role

The role involves building and improving core platform services, working closely with distributed systems, and ensuring long-term maintainability and reliability of infrastructure.

Responsibilities

  • Design and implement scalable backend services
  • Own critical components of the platform infrastructure
  • Collaborate with engineering teams to define technical standards
  • Improve system reliability and performance
  • Troubleshoot and resolve production issues
  • Write clean, maintainable, and well-tested code
  • Participate in architectural planning and technical decision-making
  • Monitor system health and respond to incidents
  • Optimize deployment and operational workflows
  • Contribute to documentation and knowledge sharing
  • Evaluate and integrate new technologies
  • Support security and compliance initiatives
  • Work across time zones with remote colleagues
  • Drive automation in testing and deployment pipelines
  • Ensure platform resilience under heavy load

Nice to Have

  • Experience with high-scale systems
  • Background in site reliability engineering
  • Knowledge of networking fundamentals
  • Familiarity with configuration management tools
  • Experience with CI/CD systems
  • Contributions to open-source projects
  • Understanding of regulatory compliance standards
  • Experience in fast-growing startup environments
  • Prior work with event-driven architectures

Benefits

  • Health, dental, and vision insurance
  • Unlimited paid time off
  • Home office stipend
  • Annual learning and development budget
  • Equity compensation
  • Parental leave
  • Mental health support
  • Flexible work schedule
  • Remote work support
  • Company-wide retreats

Compensation

Competitive salary and equity package

Work Arrangement

Remote-first with flexible hours

Team

Collaborative engineering team focused on scalable infrastructure

Our Engineering Culture

We value clear communication, ownership, and sustainable development practices. Engineers are empowered to make decisions and drive improvements across the platform. Collaboration and knowledge sharing are central to how we work.

Onboarding Process

New hires go through a structured onboarding program that includes technical ramp-up, team introductions, and deep dives into system architecture and operational practices.

Available for qualified candidates

Required Skills
AWSAmazon DynamoDBPostgreSQLInfrastructure as CodeCloud ArchitectureServerlessDatabasesEvent-driven Systems
About company
Plain
We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Companies like Stytch, Sanity, and Fly.io rely on Plain to consolidate customer communication channels, enable team collaboration, and speed up workflow.
All jobs at Plain Visit website
Job Details
Category infrastructure
Posted 10 months ago