Full-time

Plain is hiring a Senior Platform Engineer

About the Role

At Plain, a Series A startup, we’re looking for a Senior Platform Engineer to own the evolution of our infrastructure and tooling. Your mission is to make Plain scale with our customers and dramatically accelerate product teams. You will help define and execute the future of our platform architecture to ensure Plain remains fast, reliable, and secure as we grow.

What You'll Do

  • Lead key infrastructure initiatives like building support for multi-region deployments, overhauling pre-production and test environments, and tackling performance across the stack.
  • Build infrastructure that empowers other engineers by improving deployment speed, reducing test flakiness, and enabling faster iteration.
  • Define how we evolve our use of AWS, set patterns and practices for managing infrastructure-as-code, and help balance technical ambition with pragmatic delivery.
  • Make high-leverage, business-impactful decisions that help deliver value to customers faster and more safely.
  • Iterate on our underlying architecture to enable faster shipping.
  • Work on projects like simplifying our architecture, migrating away from DynamoDB, building our observability stack, adding multi-region support, and rethinking how engineers provision, build, debug, and monitor services.
  • Keep Plain the most secure place for our customers' data.

What We're Looking For

  • Experience owning infrastructure in early-stage product companies.
  • Experience helping teams go from scrappy early-stage infrastructure and practices to mature and resilient systems.
  • Deep familiarity with AWS, including its sharp edges, and the ability to guide architectural decisions in a way that’s practical and pragmatic.
  • A focus on accelerating teams and delivering value over building the most elegant system or using novel technologies.
  • Energy from building things that compound over time—systems, processes, and environments that make everyone around you better.
  • You still enjoy building product features.
  • Pragmatic judgement about cost versus value decisions, aligned with Plain's business goals.

Technical Stack

  • AWS
  • SST (Infrastructure as Code)
  • Lambda
  • RDS
  • DynamoDB
  • EventBridge
  • SQS
  • Postgres

Team & Environment

This is a senior individual contributor role, not a management position. We’re a Series A startup—competitive for our stage, but definitely not cushy.

Required Skills
AWSSSTLambdaRDSDynamoDBEventBridgeSQSPostgresInfrastructure as CodeCloud ArchitectureServerlessDatabasesEvent-Driven SystemsMessage Queues
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About company
Plain

We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Companies like Stytch, Sanity, and Fly.io rely on Plain to consolidate customer communication channels, enable team collaboration, and speed up workflow.

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Job Details
Category infrastructure
Posted 8 months ago