About the Role
This role partners with external technology and service partners to ensure effective implementation and optimization of platform capabilities, enabling scalable solutions and driving technical alignment across ecosystems.
Responsibilities
- Collaborate with partner teams to understand business goals and technical requirements
- Design and deliver customized solution architectures aligned with partner use cases
- Lead technical onboarding and integration support for new partner engagements
- Provide expert guidance on platform configuration and best practices
- Develop proof-of-concept implementations to demonstrate solution value
- Troubleshoot integration challenges and support resolution efforts
- Deliver training sessions and knowledge transfer to partner engineering teams
- Document technical workflows and integration patterns for partner reuse
- Advocate for partner needs within product and engineering teams
- Maintain up-to-date expertise on platform updates and feature releases
- Support go-to-market initiatives with technical collateral development
- Participate in joint customer workshops and solution reviews
- Evaluate partner solution designs for scalability and performance
- Assist in certification programs for partner-built integrations
- Monitor partner success metrics and recommend optimization strategies
- Coordinate with internal teams to align partner initiatives with roadmap priorities
- Serve as a technical liaison during partner escalation events
- Contribute to API and SDK documentation improvements based on partner feedback
- Identify opportunities to streamline partner onboarding processes
- Support technical validation for co-sell opportunities
- Track and report on partner engagement outcomes and adoption trends
- Facilitate sandbox environment setup for partner testing
- Review security and compliance alignment for integrated solutions
- Promote reuse of successful implementation patterns across partners
- Stay informed on competitive landscape and industry solution trends
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid work model with regional flexibility
Team
Global team focused on partner integration and technical enablement
Why This Role Matters
This position plays a critical role in expanding the reach of platform capabilities through strategic partnerships, enabling faster innovation and broader market impact by empowering third-party developers and service providers to build effective, scalable solutions.
What You’ll Bring
A collaborative mindset, technical depth, and a passion for solving complex integration challenges. You should be comfortable working across organizational boundaries and thrive in fast-paced, evolving environments.
