Stony Brook, New York, United States Remote (Country) Full-time

Softheon is hiring a Senior Network Manager

About the Role

Softheon is hiring a Senior Network Manager to be the key technical leader responsible for the vision, strategy, and execution of our network infrastructure. In this role, you will oversee all aspects of network engineering, drive innovation, ensure operational excellence, and lead a team of network professionals to support our mission of making healthcare more affordable, accessible, and plentiful.

What You'll Do

  • Develop and execute the network technology roadmap to support current and future business needs.
  • Lead cross-functional initiatives to modernize and secure network infrastructure across on-premises and cloud environments.
  • Provide technical leadership and guidance for large-scale network projects and migrations.
  • Lead, mentor, and develop a team of network engineers and administrators.
  • Set clear performance expectations, provide regular feedback, and support career growth.
  • Oversee the design, implementation, and optimization of enterprise network solutions.
  • Ensure network architectures are secure, scalable, and aligned with industry best practices.
  • Oversee advanced troubleshooting and resolution of complex network issues.
  • Define and enforce network security policies and controls.
  • Collaborate with the Security Team to address vulnerabilities and ensure compliance with regulatory standards.
  • Manage vendor relationships and negotiate contracts for network equipment and services.
  • Collaborate with senior leadership and business stakeholders to align network strategy with organizational goals.
  • Drive automation, process improvement, and operational efficiency initiatives.
  • Partner with the Talent and Infrastructure leadership teams in interviewing, hiring, and onboarding new team members.
  • Be available for on-call duty during peak periods as needed.
  • Attend in-person meetings at headquarters approximately 2 times per year.

What We're Looking For

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP) certifications.
  • At least 7 years of progressive experience in network engineering.
  • At least 2 years in a leadership or team lead role.
  • Extensive experience designing and implementing enterprise network architectures.
  • Proven track record leading large-scale network projects and migrations.
  • Experience managing teams and developing talent.
  • Strong background in cloud networking (Azure, AWS) and hybrid environments.
  • Advanced troubleshooting skills across complex network environments.
  • Experience with network monitoring and management tools (SolarWinds, PRTG, Nagios, vRealize Operations).
  • Deep expertise in networking protocols (TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, etc.).
  • Strong proficiency in firewall configuration, VPN technologies, and network security.
  • Familiarity with ITIL practices for incident, problem, and change management.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong technical writing and documentation abilities.
  • Exceptional communication and stakeholder management skills.
  • Must reside within the United States.
  • Valid work authorization to work in the U.S. without any current or future need for employer sponsorship.

Nice to Have

  • Microsoft Azure Fundamentals (AZ-900) - Must get within 90 days of employment.
  • Microsoft Azure AI Fundamentals (AI-900) - Must get within 90 days of employment.
  • Microsoft Certified: Azure Network Engineer Associate (AZ-700).
  • Other relevant certifications (e.g., AWS Certified Advanced Networking, Juniper, Palo Alto, CISSP, CISM).

Technical Stack

  • Cloud: Azure, AWS
  • Monitoring: SolarWinds, PRTG, Nagios, vRealize Operations

Team & Environment

You will lead a team of network engineers and administrators, fostering a collaborative and innovative environment.

Benefits & Compensation

  • Compensation range: $121,400 - $189,800/yr + equity.
  • Work from your home company with a one-time home office stipend.
  • Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents.
  • Monthly wellness stipend and internet stipend.
  • 401K w/ a match; immediately vested.
  • Employee assistance program, disability/life insurance, and parental leave.
  • 15 days of discretionary PTO based on YOS.
  • 9 additional paid holidays.
  • Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities.

Work Mode

This is a remote position. Candidates must be located within the United States.

At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills.

Required Skills
AzureAWSSolarWindsPRTGNagiosvRealize OperationsNetwork ManagementCloud InfrastructureMonitoringAutomationScriptingITILSecurityProject ManagementVendor Management
Planning long-term in Thailand?

Full relocation support, start to finish

From visa strategy to housing, banking, and schools for your family — SVBL plans and manages every detail of your move to Thailand so nothing falls through the cracks.

Complete relocation planning
Family visa & school enrollment
Banking & insurance setup
Cultural integration support
Plan your move
One partner for everything
About company
Softheon

Softheon builds software that simplifies the process of choosing the right health insurance for individuals. Their solutions help health plan and government customers with the administration, reporting, and operational requirements of their plans.

Visit website
Job Details
Category infrastructure
Posted 8 months ago