Shape the future of user research within one of the most visible areas of a global audio platform. As Senior Manager, you'll lead a team of skilled researchers focused on the core mobile experience, ensuring deep user understanding guides product evolution. Set strategic direction, foster team growth, and champion research excellence across cross-functional partnerships.
Key Responsibilities
- Build and guide a team of User Researchers, supporting their development and aligning with broader research leadership on discipline-wide strategy
- Define the research agenda by identifying critical knowledge gaps and aligning efforts with product and design priorities
- Partner with senior stakeholders to turn insights into actionable strategies that influence product and business decisions
- Strengthen collaboration across Design, Product, and Data Science, advocating for users with clarity and impact
- Lead the responsible adoption of AI in research workflows—balancing innovation with quality, credibility, and human judgment
- Ensure research outputs are timely, trustworthy, and structured for accessibility by both people and AI systems
- Drive consistency in craft and standards across teams, contributing to shared tools, knowledge systems, and research practices
What You Bring
- Proven leadership in managing research teams and elevating research quality
- Ability to frame complex problems into focused research questions and strategic insights
- Experience guiding teams through technological change, especially in AI-augmented research environments
- Skill in storytelling and insight communication across technical and executive audiences
- Commitment to team well-being, inclusive collaboration, and transparent leadership
- A track record of influencing product direction through credible, human-centered research
Work Environment
This role operates in a hybrid model, with flexibility to work from preferred locations including London and Stockholm, balanced with essential in-person collaboration. The organization supports inclusive hiring practices and offers accommodations throughout the recruitment process.
Rooted in inclusivity, collaboration, and a passion for audio, the culture values diverse perspectives and forward-thinking approaches. The mission centers on making listening personal, effortless, and joyful for all.
