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Ethos is hiring a Senior Manager, Strategy & Operations (Consumer Business)

About the Role

TensorOps is hiring a Senior Manager, Strategy & Operations (Consumer Business). Reporting to the Chief Growth Officer, you will be the strategic operator that accelerates our Direct-To-Consumer business—driving new growth initiatives from start to finish while owning the organization-wide planning, goal-setting, and resourcing processes that ensure all teams are focused on the highest-impact work and executing at maximum velocity.

What You'll Do

  • Identify and prioritize growth opportunities across an expanding portfolio of products, the full customer lifecycle, and multiple acquisition and retention channels.
  • Drive high-impact growth initiatives from concept to completion—owning some initiatives directly while enabling other leaders to execute others, with full accountability for results.
  • Rigorously assess new opportunities: build business cases, model unit economics (CAC, LTV, payback, contribution margin), and make data-driven go/no-go recommendations.
  • Develop a nuanced understanding of how various products, channels, and teams inter-play and leverage that understanding to guide teams across product, marketing, sales, and engineering towards the right goals and priorities.
  • Own quarterly OKR planning and goal-setting processes across all functions—ensuring teams are aligned on the highest ROI opportunities and executing with clarity and velocity.
  • Lead critical cross-functional projects that span Product, Engineering, Marketing, Sales, and Partnerships to deliver business growth.

What We're Looking For

  • 5+ years total experience.
  • Track record of delivering results directly—owning and driving initiatives end-to-end.
  • True operator mindset—you own outcomes and get your hands dirty to make things happen.
  • Structured thinking—you take complex, ambiguous problems and break them down into clear, actionable frameworks.
  • Rapid learner—you have the willingness and ability to ramp up on new concepts, channels, and product nuances quickly.
  • Exceptional communicator who can zoom between C-level strategy and operational details.
  • Sharp decision-making skills with bias for action and speed—you thrive in high-velocity environments.

Nice to Have

  • 2+ years in top-tier management consulting (McKinsey, Bain, BCG) or investment banking.
  • 2+ years in Strategy & Operations, Chief of Staff, or BizOps at a high-growth, venture-backed company.

Team & Environment

You will report directly to the Chief Growth Officer.

Benefits & Compensation

  • Salary range: $129,000 - $228,000

Work Mode

This is a remote position open to candidates located in the US.

TensorOps is dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Required Skills
StrategyOperationsBusiness AnalysisStakeholder ManagementProject ManagementFinancial AnalysisMarket ResearchLeadershipCross-functional Collaboration
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About company
Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. It offers instant, accessible life insurance products with a seamless online process requiring no medical exams.

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Job Details
Category management
Posted 3 months ago