Hybrid

EvenUp is hiring a Senior Manager, Special Operations

Responsibilities

  • Plan and oversee end-to-end projects that enhance performance across Business Operations, Product, Legal Operations, and Special Projects teams
  • Deliver measurable gains in operational efficiency, service quality, and cost-effectiveness
  • Serve as the primary expert on internal workflows and procedures to align operations with strategic company goals
  • Design, refine, and track key performance indicators, reports, and dashboards to support data-driven decision-making
  • Recruit, develop, and lead a results-oriented team committed to accountability and continuous improvement
  • Collaborate with Product, Engineering, Data, and Legal Operations teams to uncover and act on process optimization opportunities
  • Develop comprehensive operational documentation including SOPs, training tools, knowledge bases, and feedback mechanisms to ensure long-term scalability

Benefits

  • Flexible selection of health insurance plans covering medical, dental, and vision for employees and dependents
  • Optional supplemental insurance for life, accidental injury, or critical illness
  • Generous flexible time off policy including sick leave and short- and long-term disability coverage
  • Paid time off for 10 U.S. federal holidays and applicable Canadian statutory holidays by province
  • Financial stipend to support home office setup
  • Retirement savings plans: 401(k) for U.S. employees and RRSP for Canadian employees
  • Paid leave for new parents
  • In-person team gatherings through a local meetup program
  • Access to physical offices in San Francisco and Toronto

Other

  • Benefits & perks are for full-time employees
  • EvenUp only posts open roles on its career page (evenuplaw.com/careers) or reputable job boards like official LinkedIn or Indeed pages
  • All official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com or no-reply@ashbyhq.com
  • Resumes or expressions of interest are not accepted via email or social media messages
  • Applications must be submitted directly through the careers page
  • Candidates are advised to report impersonation attempts to talent-ops-team@evenuplaw.com
  • Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”
Required Skills
ExcelSQLData AnalysisProcess ImprovementProject ManagementTeam LeadershipStakeholder ManagementData VisualizationStrategic Planning
About company
EvenUp
EvenUp is a vertical SaaS company that uses technology and AI to close the justice gap by empowering personal injury lawyers and victims to secure faster settlements, higher payouts, and better outcomes in cases involving vehicle collisions, accidents, natural disasters, and more.
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Job Details
Category other
Posted a year ago