Donaldson Company is hiring a Senior Manager, Product to lead product management for its digital consulting platform. In this role, you will transform technical advisory expertise into scalable digital offerings, defining the strategy and launching the first digital consulting service.
What You'll Do
- Own the product strategy and roadmap for the digital consulting platform, prioritizing capabilities that deliver measurable customer value.
- Translate customer needs, market signals, and field consultant feedback into a coherent product backlog with clear prioritization.
- Partner with the Content & Knowledge team to evaluate captured implementation knowledge for productization.
- Define the service catalog product model for how fixed-scope consulting services are packaged, priced, and delivered.
- Coordinate with other product management teams to align platform strategy with broader roadmaps.
- Establish and maintain direct relationships with customers and design partners to validate product direction.
- Partner with GTM and consulting delivery leadership to build systematic feedback loops between field and product teams.
- Monitor the competitive landscape and industry trends in professional services and AI-enabled implementation support.
- Define success metrics for platform adoption and customer outcomes, using data to drive iterative improvement.
- Lead and grow a team of product managers who own different areas of the portfolio.
- Establish product management discipline including discovery practices, prioritization frameworks, and stakeholder communication.
- Partner with Architecture and Engineering to ensure product requirements are technically feasible and well-scoped.
- Provide executive reporting on product performance, adoption trends, and strategic recommendations.
What We're Looking For
- 10+ years of experience in product management with progressive responsibility, including managing product managers.
- 3+ years leading product teams, with demonstrated ability to hire, develop, and retain strong product talent.
- Experience building digital products or platforms from early stage, launching to market, and iterating based on feedback.
- Experience defining product models where the offering combines digital tools and human-delivered services.
- Strong business acumen with ability to connect product decisions to revenue models, customer value, and organizational strategy.
- Experience working with engineering, design, and go-to-market teams in an integrated product development process.
- A Bachelor's degree in business, engineering, computer science, or a related field, or equivalent professional experience.
Nice to Have
- Product management experience in professional services, consulting technology, knowledge platforms, or services-to-product transformations.
- Understands how to productize expert knowledge into structured, repeatable, scalable offerings.
- Skilled at managing a diverse product portfolio with different maturity levels.
- Familiarity with architecture, engineering, construction, operations (AECO), manufacturing, or media and entertainment industries.
- An informed perspective on how AI is changing professional services delivery and what that means for product strategy.
- Energized by building something new and comfortable making product decisions with incomplete information.
Team & Environment
You will lead a product management team responsible for Donaldson Company's digital consulting platform, reporting to the Director of Platform & Productization within Global Delivery & Solutions.
