Remote, United States Remote (Country) Employment $122,000—$248,000 USD

Toast is hiring a Senior Manager, People Products (Workday)

About the Role

Oversee the development and optimization of Workday as a core people platform, managing system enhancements, integrations, and cross-functional initiatives to improve HR technology efficiency and user experience.

Responsibilities

  • Lead the strategic direction of Workday HCM to support organizational growth.
  • Manage system configuration, testing, and deployment of Workday upgrades and releases.
  • Collaborate with HR, IT, and payroll teams to ensure data integrity and process alignment.
  • Drive continuous improvement of Workday functionality through user feedback and analytics.
  • Oversee integration between Workday and other enterprise systems.
  • Develop and maintain system documentation and operational procedures.
  • Serve as primary point of contact for Workday-related escalations and issues.
  • Guide change management efforts for new Workday implementations or updates.
  • Ensure compliance with regulatory requirements within Workday configurations.
  • Partner with vendors and consultants on technical and functional enhancements.
  • Train HR and People team members on Workday features and best practices.
  • Monitor system performance and troubleshoot technical issues promptly.
  • Define and track key metrics related to system usage and effectiveness.
  • Support audit readiness and documentation for HR systems.
  • Lead projects to expand Workday capabilities across global teams.
  • Evaluate new Workday modules and functionalities for potential adoption.
  • Maintain security roles and access controls within Workday.
  • Coordinate with IT on infrastructure and data governance standards.
  • Facilitate user acceptance testing for system changes.
  • Develop roadmaps for long-term people product evolution.
  • Ensure scalable solutions that align with company growth.
  • Promote self-service tools to reduce administrative burden.
  • Standardize HR processes through system automation.
  • Advocate for user-centric design in all system improvements.
  • Manage vendor relationships and contract renewals for Workday services

Compensation

Competitive salary and benefits package commensurate with experience.

Work Arrangement

Hybrid work model with flexibility based on role and team requirements.

Team

Part of the People Technology team focused on delivering scalable HR solutions.

Why This Role Matters

This position plays a critical role in shaping how HR technology supports company growth, employee experience, and operational efficiency. The right candidate will directly influence the scalability and reliability of core people systems.

What We Value

We value proactive problem solving, user-centered design, and collaboration across teams. A successful candidate will balance technical expertise with strong business acumen and empathy for end users.

May offer sponsorship for qualified candidates depending on business needs.

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About company
Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
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Job Details
Department People & Places
Category other
Posted 4 days ago