Singapore Hybrid

Cloudflare is hiring a Senior Manager, Partner Services APJC

Responsibilities

  • Lead and manage the partner services team in the APJC region.
  • Develop and execute strategies to grow and maintain partner relationships.
  • Collaborate with cross-functional teams to drive partner success and revenue growth.
  • Identify and pursue new partnership opportunities to expand market presence.
  • Manage partner programs and initiatives to enhance partner engagement and satisfaction.
  • Provide regular updates and reports on partner performance and market trends.
  • Ensure alignment of partner strategies with overall business objectives.
  • Conduct regular business reviews with key partners to assess performance and identify areas for improvement.
  • Develop and implement partner training and enablement programs.
  • Manage partner marketing and co-selling initiatives to drive joint business success.
  • Collaborate with the legal team to negotiate and finalize partner agreements.
  • Monitor and analyze partner sales performance and provide actionable insights.
  • Develop and maintain strong relationships with key stakeholders within partner organizations.
  • Provide leadership and mentorship to the partner services team, fostering a culture of excellence and continuous improvement.
  • Ensure compliance with company policies and procedures in all partner-related activities.
  • Conduct regular market research to identify trends and opportunities in the partner ecosystem.
  • Develop and implement strategies to enhance partner satisfaction and loyalty.
  • Collaborate with the product team to ensure partner needs are addressed in product development.
  • Manage the partner onboarding process to ensure a smooth and efficient experience.
  • Develop and implement partner communication strategies to keep partners informed and engaged.
  • Conduct regular performance reviews and provide feedback to the partner services team.
  • Ensure that all partner-related activities are aligned with the company's values and mission.

Nice to Have

  • Experience in the technology or software industry.
  • Fluency in multiple languages spoken in the APJC region.
  • Experience working in a fast-paced, dynamic environment.
  • Experience in managing remote or distributed teams.
  • Experience in using CRM and partner relationship management tools.
  • Experience in conducting market research and analyzing market trends.
  • Experience in developing and implementing strategic partner programs and initiatives.
  • Experience in managing partner marketing and co-selling initiatives.
  • Experience in conducting business reviews and providing actionable insights.
  • Experience in developing and implementing training and enablement programs.
  • Experience in managing the partner onboarding process.
  • Experience in conducting performance reviews and providing feedback.
  • Experience in ensuring compliance with company policies and procedures.
  • Experience in aligning partner strategies with overall business objectives.
  • Experience in fostering a culture of excellence and continuous improvement.

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid

Team

Partner Services team in the APJC region

About the Team

  • The Partner Services team in the APJC region is responsible for driving strategic partnerships and revenue growth.
  • The team works closely with cross-functional teams to ensure partner success and satisfaction.
  • The team is focused on identifying and pursuing new partnership opportunities to expand market presence.
  • The team is dedicated to providing regular updates and reports on partner performance and market trends.
  • The team is committed to ensuring alignment of partner strategies with overall business objectives.

What You'll Do

  • Lead and manage the partner services team in the APJC region.
  • Develop and execute strategies to grow and maintain partner relationships.
  • Collaborate with cross-functional teams to drive partner success and revenue growth.
  • Identify and pursue new partnership opportunities to expand market presence.
  • Manage partner programs and initiatives to enhance partner engagement and satisfaction.

What You'll Need

  • Proven experience in partner management or a related field, with a focus on the APJC region.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
  • Proven track record of driving partner success and revenue growth.
  • Experience in developing and executing strategic partner programs and initiatives.

Nice to Have

  • Experience in the technology or software industry.
  • Fluency in multiple languages spoken in the APJC region.
  • Experience working in a fast-paced, dynamic environment.
  • Experience in managing remote or distributed teams.
  • Experience in using CRM and partner relationship management tools.

Our Benefits

  • Competitive salary and benefits package.
  • Hybrid work arrangement.
  • Opportunities for professional development and growth.
  • Collaborative and inclusive work environment.
  • Focus on work-life balance and employee well-being.

Our Values

  • Integrity and honesty in all business dealings.
  • Commitment to excellence and continuous improvement.
  • Respect for diversity and inclusion.
  • Focus on customer and partner satisfaction.
  • Innovation and creativity in problem-solving.

Our Culture

  • Collaborative and inclusive work environment.
  • Focus on work-life balance and employee well-being.
  • Opportunities for professional development and growth.
  • Commitment to excellence and continuous improvement.
  • Innovation and creativity in problem-solving.

Our Mission

  • To drive strategic partnerships and revenue growth in the APJC region.
  • To ensure partner success and satisfaction through collaborative efforts.
  • To identify and pursue new partnership opportunities to expand market presence.
  • To provide regular updates and reports on partner performance and market trends.
  • To align partner strategies with overall business objectives.

Our Vision

  • To be the leading partner services provider in the APJC region.
  • To drive innovation and creativity in problem-solving.
  • To foster a culture of excellence and continuous improvement.
  • To ensure compliance with company policies and procedures in all partner-related activities.
  • To provide a collaborative and inclusive work environment.

How to Apply

  • Submit your resume and cover letter through the company's career portal.
  • Include relevant experience and qualifications in your application.
  • Highlight your leadership and management skills.
  • Demonstrate your ability to build and maintain strong relationships.
  • Showcase your experience in driving partner success and revenue growth.

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About company
Cloudflare
Cloudflare runs one of the world’s largest networks that powers millions of websites and other Internet properties. It protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Its intelligent global network routes web traffic to improve performance and reduce spam and attacks. Cloudflare offers services ranging from enterprise security solutions to public tools like 1.1.1.1, a privacy-first DNS resolver.
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Job Details
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Posted an hour ago