About the Role
The Student Success Coach works directly with students to identify challenges, set goals, and create actionable plans to support persistence and achievement throughout their academic journey.
Responsibilities
- Guide students in setting and tracking academic and personal objectives
- Conduct regular one-on-one coaching sessions to assess progress
- Identify barriers to student success and collaborate on solutions
- Connect students with campus resources and support services
- Monitor academic performance and intervene when needed
- Maintain accurate records of student interactions and outcomes
- Facilitate workshops on time management, study skills, and goal setting
- Collaborate with faculty and staff to support student needs
- Promote a culture of accountability and self-advocacy
- Assist students in understanding academic policies and requirements
- Support at-risk students through proactive outreach
- Encourage student engagement in campus activities and programs
- Use data to assess coaching effectiveness and adjust strategies
- Uphold student confidentiality in all communications
- Contribute to program evaluation and improvement initiatives
Nice to Have
- Master’s degree in counseling, education, or social work
- Experience in higher education student services
- Training in motivational interviewing or coaching techniques
- Bilingual communication skills
- Knowledge of retention theory or student development models
Compensation
Competitive salary based on experience
Work Arrangement
Hybrid work model with on-campus and remote components
Team
Part of the student support services team reporting to the Director of Student Success
About the Role
This position plays a key role in helping students navigate academic challenges and personal obstacles. Coaches serve as consistent points of contact, guiding students from enrollment through completion.
Impact
Coaches contribute directly to improved retention, graduation rates, and student satisfaction by fostering supportive, goal-oriented relationships.
Not available for this position
