Vancity is looking for a Senior Manager, GenAI & Cognitive AI to lead our GenAI Pod and drive our AI-enabled transformation. As part of our AI Centre of Excellence, you will shape GenAI architecture, guide the delivery of LLM and agentic AI solutions, and translate member needs into secure, production-ready capabilities.
What You'll Do
- Lead the design, development, and deployment of Generative AI and agentic AI solutions
- Own end-to-end delivery of LLM use cases from feasibility and PoC through to production
- Oversee RAG architectures, GenAI APIs, agent orchestration, and cognitive automation patterns
- Build and operationalize experimentation and evaluation frameworks for accuracy measurement and continuous improvement
- Define and own GenAI reference architectures across Azure and Databricks
- Establish best practices for Azure OpenAI usage, RAG design, vector search, and secure GenAI deployment
- Ensure all GenAI solutions meet enterprise-grade security, privacy, and governance requirements
- Lead and develop the GenAI & Cognitive AI Pod including engineers and conversational designers
- Provide coaching, mentorship, and technical leadership to strengthen engineering standards
- Partner with AI leaders and cross-functional stakeholders to shape and execute the GenAI roadmap
What We're Looking For
- Master’s or PhD in Computer Science, Software Engineering, or a related technical field
- 9-12 years of experience in AI, ML, data engineering, or software engineering roles
- 4+ years of hands-on experience with Generative AI and agentic AI concepts, including LLMs, RAG, and AI agent frameworks
- 3+ years of experience designing scalable cloud-based AI architectures
- 2+ years working with Azure, including Azure AI Foundry or related services
- Demonstrated experience deploying AI/ML models into production environments
- Strong technical fluency in LLM ecosystems, RAG patterns, NLP, CLU, and modern agentic AI architectures
- Proficiency in Databricks for data engineering, ML workflows, or GenAI pipelines
- Familiarity with CI/CD, MLOps, cloud-native deployment practices, and secure enterprise AI patterns
- Proven people leadership experience including coaching, mentorship, and performance management
- Strong communication and stakeholder management skills with the ability to operate in ambiguity
Nice to Have
- Experience integrating GenAI solutions with RPA or automation platforms
- Knowledge of Responsible AI, model risk management, or AI governance practices
- Experience working within an AI Centre of Excellence or platform engineering team
Technical Stack
- Cloud & Platforms: Azure, Databricks, Azure OpenAI
- AI Frameworks: LLMs, RAG, AI agent frameworks, NLP, CLU
- Development Practices: CI/CD, MLOps
Team & Environment
You will lead the GenAI & Cognitive AI Pod, which is part of the AI Centre of Excellence, and report to the Director, AI Centre of Excellence.
Benefits & Compensation
- Compensation: $141,100 to $174,300 per annum
- Defined Benefit Pension plan
- Immediate Health Coverage on hire date
- Customizable Benefits packages tailored annually
- Generous Vacation starting at 3-4 weeks per year
- Extra Stat Holidays (2 extra days plus care days)
- Living Wage Employer
Work Mode
This is a hybrid position open to candidates in Vancouver, BC and Ontario.
Vancity is an equal opportunity employer committed to an inclusive, barrier-free, and accessible recruitment experience for all candidates and provides accommodations upon request.
