Practicebetter is looking for a Senior IT Project Manager to lead complex, enterprise customer engagements across our consulting and delivery teams. You will partner with customers and internal teams to drive successful outcomes across cloud, data, infrastructure, and application initiatives in a culture that values craftsmanship, open collaboration, and technical expertise.

What You'll Do

Own end-to-end delivery of enterprise customer engagements, from kickoff through successful completion.
Partner with customers to establish clear goals, scope, timelines, and success measures.
Lead cross-functional delivery teams, fostering accountability, collaboration, and momentum.
Proactively manage risks, dependencies, budgets, and timelines, escalating issues early.
Facilitate stakeholder meetings, status reviews, and executive-level communications.
Adapt delivery approaches across Agile, Waterfall, and hybrid models based on customer needs.
Maintain high-quality project artifacts and ensure delivery standards are consistently met.
Continuously look for ways to improve delivery processes, team effectiveness, and the overall customer experience.

What We're Looking For

4-6+ years of Project Management leading enterprise-level projects.
Proficiency in managing projects using Waterfall, Hybrid and Agile methodologies in a client-facing role.
Proven experience managing projects across Microsoft cloud, infrastructure, data, and application delivery environments.
Demonstrated track record of increasing leadership responsibility and career growth in project and engagement management.
Experience leading teams of 5-12+ members with budgets over $500,000.
Strong ability to build trust and credibility with enterprise customers, including senior and executive stakeholders.
Experience leading distributed teams and navigating delivery across time zones.
Comfortable guiding multiple workstreams and teams concurrently.
A customer-first mindset with a track record of driving outcomes.
Confidence facilitating difficult conversations, resolving conflicts, and managing change.
Proficiency with Microsoft tools and project delivery platforms such as Azure DevOps, Jira, Smartsheet, or similar.

Nice to Have

Project management certifications such as PMP, PMI-ACP, CSM, or PSM.
Consulting experience working directly with enterprise customers.
Strong business acumen and the ability to connect delivery decisions to customer value.
Experience leading Microsoft-focused delivery initiatives or working within the Microsoft partner ecosystem.
A natural coaching mindset.
Located in Central or Eastern time zones.