Responsibilities
- Implement, and maintain the company's IT infrastructure, including servers, networks, and storage systems.
- Monitor system performance and ensure high availability of IT services.
- Configure, monitor and maintain Firewalls and remote VPN connections.
- Plan and oversee the installation, configuration, and maintenance of hardware and software.
- Develop and enforce security policies and procedures to protect the organization's data and systems from threats.
- Conduct regular security audits and vulnerability assessments.
- Manage firewalls, antivirus software, and other security tools to safeguard the IT environment.
- Provide advanced technical support to resolve complex IT issues (escalations).
- Provide support on hardware and software issues to remote and local users.
- Assist in troubleshooting and resolving network and system problems.
- Oversee the helpdesk team to ensure efficient and effective user support.
- Lead and mentor a team of IT professionals, providing guidance and support for their professional development. (Future)
- Coordinate with other departments to identify and address their IT needs.
- Manage IT projects, including the allocation of resources and adherence to timelines.
- Assist with the development and implementation of long-term IT strategies aligned with the organization's goals.
- Stay current with emerging technologies and industry trends to ensure the organization remains competitive.
Benefits
- Medical, dental, vision, 4001K
- Paid Time Off
- Weekly Pay
- Internal Promotion opportunities
- Company swag
Work Arrangement
On-site
Team
Team size: small. Structure: Information Technology department
Additional Information
- This role may require occasional off-hours and weekend work to perform system maintenance or handle technical support issues.
- Because of the nature of our service-oriented company, user support is often required outside of normal business hours and on weekends.
- The position involves significant interaction with other departments, requiring excellent communication and collaboration skills.
- A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression.
- We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
