This is a remote, performance-based position centered on helping families finalize senior care choices. The role emphasizes high-volume communication, pipeline advancement, and consultative sales techniques to convert interest into placements, with clear accountability for achieving monthly sales goals.
Responsibilities
- Manage a flow of families who have previously interacted and need ongoing support to reach a move-in decision.
- Conduct frequent, high-volume outreach using phone, text, and email to re-engage families and move them forward.
- Advance families from touring to decision-making by scheduling follow-up tours and offering alternative care options when necessary.
- Apply a consistent follow-up schedule to keep families engaged and prevent delays in the process.
- Quickly build trust, identify family needs, and recommend appropriate care solutions.
- Collaborate with senior living facilities and care providers to arrange tours, exchange feedback, and support successful placements.
- Keep CRM records up to date with accurate, real-time details on pipeline status, next actions, and sales forecasts.
- Regularly meet or surpass monthly sales quotas and conversion benchmarks.
- Engage in ongoing coaching sessions, call evaluations, and training to enhance performance.
Requirements
- Minimum of 5 years in sales roles with a quota-driven environment, ideally in inside or phone-based sales.
- Demonstrated history of consistently meeting or exceeding sales goals.
- Experience handling and converting warm lead pipelines.
- Strong verbal communication and active listening abilities.
- Capable of managing multiple tasks such as phone calls and CRM updates simultaneously.
- Skilled in using CRM platforms and Microsoft Office applications.
- Able to work independently from home with strong focus and accountability.
Nice to Have
- Bachelor’s degree preferred.
- Prior experience in senior care, healthcare, or consultative sales settings is a plus.
Tech Stack
CRM systems, Microsoft Office tools, VOIP system
Benefits
- 401(k) with company match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
Compensation
Hourly Base Salary: $51,500 ($24.76 an hour). On Target Earnings: $86,500 ($35,000 variable bonus, uncapped)
Work Arrangement
Fully remote with a dedicated home office required
Team
Part of a team-driven culture focused on collective outcomes, continuous improvement, and ethical performance.
- Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
- Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
- Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
- Win The Right Way: We see organizational integrity as the foundation for how we operate.
- Embrace Change: We innovate and constantly evolve.
Additional Information
- Fully remote position requiring a dedicated home office space.
- High-speed, hardwired internet connection is mandatory.
- Company provides laptop, VOIP system, CRM access, and necessary tools.
- Work schedule includes some evenings, weekends, and holidays.
- There have been instances of fraudulent job postings and recruiting emails using the company name; candidates should verify authenticity through official channels.
Not specified
