The Senior HR Manager, Global Support will support Givebutter’s rapidly scaling, globally distributed organization by ensuring a consistent, high-quality employee experience across Asia and Latin America. This role partners with People leadership to manage HR operations, global people programs, international infrastructure, and recruiting operations for the Support team with a focus on compliance, process improvement, and empathy.
What You'll Do
- Own onboarding and off-boarding for the global Support team members across multiple time zones.
- Oversee payroll coordination, HRIS data integrity, and compliance across EOR (Employer of Record) environments.
- Server as primary People Team partner for the Support org, ensuring consistent communication, documentation, and employee experience.
- Manage employee relations matters in partnership with People Leadership, escalating effectively when needed.
- Support contract updates and compliance in collaboration with our EOR, as well as our in-house legal and finance partners.
- Run performance cycles, including building manager pre-work, tracking milestones, and supporting employees through the process.
- Translate Givebutter’s People programs (performance, engagement, career frameworks, leadership principles) into operational processes suitable for globally dispersed teams.
- Ensure Value alignment across regions while honoring country-specific norms and expectations.
- Server as the point of contact for our EOR partners, ensuring seamless operations across Asia and Latin/South America.
- Maintain consistency in policy interpretation, documentation, and employee support across the U.S., Philippines, Puerto Rico, Mexico, and future locations.
- Partner with Support Leadership on headcount forecasting, workforce planning, and international staffing needs.
- Own posting, scheduling, and resume review for all Support roles.
- Partner with hiring managers to design efficient interview processes and ensure a high-quality candidate experience.
- Keep pipelines organized, well-documented, and moving quickly, with an emphasis on clarity and speed during high-volume hiring cycles.
What We're Looking For
- 5-7+ years of HR experience, with a strong background supporting globally dispersed teams in Asia and South America, preferably.
- Experience partnering with leaders in high-growth or high-volume operational environments (Support, CX, Operations, etc.).
- Comfort navigating multiple employment models, including EORs.
- Strong HR operations toolkit: you thrive in process, documentation, consistency, and systems.
- Clear communication style across cultures and time zones, with the ability to set boundaries, uphold standards, and earn trust quickly.
- Ability to work independently and exercise sound judgment while maintaining alignment with People Leadership.
- A steady, calm presence; able to support teams experiencing organizational growth, shifting expectations, and significant scale.
Nice to Have
- Prior Deel experience is a strong nice-to-have.
Technical Stack
- EOR platforms
- Deel (preferred)
Team & Environment
- Globally distributed team across Asia and Latin America; part of the People Team supporting the Support org
- Reports to: People Leadership
Benefits & Compensation
- Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
- Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
- Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
- Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
- 401k: We offer a 3% 401k match for all eligible employees.
- Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
- Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
- Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
- Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
- Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
- Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
- Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
- Professional Development: We offer learning and development reimbursement opportunities.
- Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
Work Mode
Remote work available from one of 10 hubs, but candidate must be based in Austin, TX for this role.
Givebutter is committed to building a diverse and inclusive team. Women and nonbinary candidates are strongly encouraged to apply even if they don’t meet 100% of the requirements.
