Responsibilities
- Strengthen and standardize country operations
- Ensure clear roles, crisp accountability, and strong operating routines.
- Define and implement simple, scalable operating models across HR, finance, procurement, compliance, IT, security, and risk.
- Embed global standards in context-appropriate ways that reduce friction so dollars reach recipients faster and more reliably.
- Coordinate and represent country office realities in global standards setting, priority setting, and resource allocation
- Ensure rollout of global standards in ways that are context appropriate, user-friendly, meaningful, and rigorous
- Drive strong financial management and performance
- Oversee financial management across all country offices ($350M+/year), ensuring budgets enable scale and mitigate risk.
- Establish clear KPIs, dashboards, and operating reviews to maintain cost-efficiency.
- Lead country expansions and transitions
- Oversee new country launches and compliant wind-downs with clear playbooks and risk mitigation.
- Coordinate across functions to ensure smooth execution.
- Strengthen systems and institutional capability
- Translate operational insights into repeatable systems, tools, and automation that reduce manual work.
- Champion continuous improvement and technology adoption to scale efficiently and nimbly.
- Enable proactive risk and cross-org alignment
- Maintain a global risk framework and lead or support crisis management when needed.
- Serve as the operational bridge between country leadership and global teams, ensuring priorities are well-resourced and executed consistently.
Requirements
- Proactive thinker and systems builder, who can both resolve today’s issues and also prepare us for tomorrow’s opportunities
- Track record of delivering results and owning increasing responsibilities
- Excellent ability to influence and manage diverse stakeholders, including change management
- Diverse work background: Has demonstrated adaptability across high-performing contexts and demands e.g. in AI/tech, management consulting, or other private sector
- Operations breadth across functions like finance, HR, procurement, compliance, ethics, IT, audit, and/or risk, compliance, ethics, IT, corporate audit, and/or risk management.
- Deep experience living and/or working in Sub-Saharan Africa.
- Excited about GD values and mission
Benefits
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
- A competitive salary, including bonus
- A robust health benefits plan (exact details will vary by country)
- Flexible paid time off
- Allowances for desk set-up and learning and development
Work Arrangement
Remote (Worldwide)
Team
Team size: 150. Structure: global team of ~150, and country operations teams of ~650, span 21 different countries and 69 languages.
Additional Information
- Must be able to travel 15%-25% for county office visits and team offsites
- We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
