GiveDirectly is hiring a Senior Global Director of Country Operations to strengthen and scale operations across all country offices. This role will shape the operating model for the organization's next decade of growth, building strong foundations and enabling excellent, adaptive service to recipients.
What You'll Do
- Strengthen and standardize country operations, ensuring clear roles, accountability, and operating routines.
- Define and implement simple, scalable operating models across HR, finance, procurement, compliance, IT, security, and risk.
- Embed global standards in context-appropriate ways to reduce friction and get dollars to recipients faster.
- Coordinate and represent country office realities in global standards setting, priority setting, and resource allocation.
- Oversee financial management across all country offices ($350M+/year), ensuring budgets enable scale and mitigate risk.
- Establish clear KPIs, dashboards, and operating reviews to maintain cost-efficiency.
- Oversee new country launches and compliant wind-downs with clear playbooks and risk mitigation.
- Translate operational insights into repeatable systems, tools, and automation to reduce manual work.
- Champion continuous improvement and technology adoption to scale efficiently.
- Maintain a global risk framework and lead or support crisis management when needed.
- Serve as the operational bridge between country leadership and global teams.
What We're Looking For
- A proactive thinker and systems builder who can resolve current issues and prepare for future opportunities.
- Track record of delivering results and owning increasing responsibilities.
- Thrives in a lean, fast-paced, and hands-on environment.
- Excellent ability to influence and manage diverse stakeholders, including change management.
- Able to juggle a wide range of responsibilities reliably and nimbly.
- Operations breadth across functions like finance, HR, procurement, compliance, ethics, IT, audit, and/or risk management.
- Deep experience living and/or working in Sub-Saharan Africa.
- Excited about GiveDirectly's values and mission.
Nice to Have
- Diverse work background demonstrating adaptability across high-performing contexts and demands e.g., in AI/tech, management consulting, or other private sector.
Team & Environment
You'll join a global team of ~150 and oversee country operations teams of ~650. You will report directly to the VP Programs.
Benefits & Compensation
- A positive and supportive team with opportunities for advancement.
- A demonstrated commitment to helping all staff develop and grow.
- A competitive salary, including bonus.
- A robust health benefits plan (exact details will vary by country).
- Flexible paid time off.
- Allowances for desk set-up and learning and development.
- Compensation bands: United States: $145,000 (Senior Director Level) or $170,700 (Higher Level). United Kingdom: £106,374 (Senior Director Level) or £122,330 (Higher Level). Kenya: $120,000 (Senior Director Level) or $145,000 (Higher Level).
Work Mode
This is a fully remote position open to global candidates.
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
