Rockefeller Philanthropy Advisors is hiring a Senior Encompass Administrator to play a pivotal role in the maintenance, optimization, and enhancement of our mission-critical loan origination system. You will drive innovation through advanced coding and automation, collaborate with cross-functional teams, and support strategic business goals in a fast-paced fintech environment.
What You'll Do
- Oversee all aspects of Encompass administration, including advanced coding, business rules, persona access, and workflow automations.
- Develop and maintain custom customer forms, trigger rules, dashboards, and reporting enhancements.
- Configure and support TPO Connect, Consumer Connect, EPC, DDM, and reporting database features.
- Lead system improvement projects in collaboration with executive leadership and enterprise operations.
- Ensure effective communication of feature rollouts and support internal training initiatives.
- Drive automation strategies and implement enhancements that improve usability and system performance.
- Serve as a subject-matter expert on Encompass functionality and best practices across departments.
What We're Looking For
- 5+ years of hands-on experience in Encompass administration within a mortgage or fintech environment.
- Valid Encompass Administration Certification from ICE or Mortgage Workflow Partners.
- Deep knowledge of Encompass features, coding capabilities, workflows, and system integrations.
- Proven ability to lead system enhancement projects and communicate effectively with technical and non-technical stakeholders.
- Skilled in working with advanced system tools and software necessary for automation and reporting.
- Strong organizational skills with a solution-oriented mindset and attention to detail.
Technical Stack
- Encompass
- TPO Connect
- Consumer Connect
- EPC
- DDM
Team & Environment
You will collaborate with cross-functional teams and executive leadership.
Benefits & Compensation
- Salary range: $80,000 – $110,000
- Comprehensive medical, dental, and vision insurance
- Paid holidays, paid time off, and parental leave
- Life insurance, short- and long-term disability coverage
- 401(k) with company match
- Employee discounts on home mortgage refinancing or purchases
- Opportunities for professional development and career advancement
Work Mode
This is a fully remote position for candidates located within the United States.
Rockefeller Philanthropy Advisors is recognized as a best place to work, with a strong culture of internal promotion.