Responsibilities
- Build, coach, and develop a high-performing Solutions Architecture organization across the US and Canada, growing senior technical talent.
- Take personal accountability for the technical outcome of the region's most strategic pursuits, being present for the most critical ones.
- Lead how the company positions, proves, and sells into US enterprises, the largest commercial opportunity.
- Increase the share of the region's pipeline that the team technically leads, ensuring early engagement on key opportunities.
- Partner with regional Sales leadership as a co-owner of the region's revenue target, not as a support function.
- Define the vision, strategy, and operating model for Americas Solutions Architecture, holding leaders accountable for delivery and execution.
- Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases, and technical delivery frameworks to improve consistency and win rates.
- Guide customers in designing secure, scalable, production-ready agentic AI solutions across cloud, hybrid, VPC, and on-premises environments.
- Partner closely with Product and Engineering to translate customer feedback and market needs into platform improvements and roadmap priorities.
- Attract senior technical field talent and continue to build the bench as a core part of the role.
Requirements
- 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting, or Enterprise Architecture, including 7+ years leading customer-facing technical teams, with a record of developing people into senior and leadership roles.
- Proven record of hiring, coaching, and developing high-performing Solutions Architecture or Solutions Engineering teams, and building or transforming an organization rather than inheriting a healthy one.
- Executive presence: credible in front of CEOs, business leaders, CIOs, CAIOs, and CISOs, able to move between business case and architecture without losing either audience.
- Hands-on technical credibility: technical enough to be believed by a strong engineering bench, works with models and agents, can pressure-test architecture, and be the most useful person in a design conversation.
- Demonstrated ability to partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders, with a track record of carrying a number and personally moving deals.
- Experience leading complex enterprise solution engagements, developing business cases, implementation plans, and executive-ready recommendations.
- Strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid and on-premises deployments, security, and governance.
- Experience designing and delivering enterprise technology solutions in complex, regulated, or large-scale environments.
- Record of contributing to decisions beyond own function and working effectively with Product and Engineering leadership.
Nice to Have
- Experience building or turning around a regional technical field organization with evidence of resulting change.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience supporting customers in regulated industries such as financial services, healthcare, energy, or the public sector.
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- Network of senior technical field talent that can be attracted to the company.
- Experience operating in high-growth environments where speed, ownership, and cross-functional collaboration are critical.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent in local currency.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months for either parent.
- Annual enrichment benefits for arts and culture, fitness/wellness, quality time, and workspace improvement.
- Education and learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days).
- Budget for traveling to other offices if remote, plus an annual company offsite.
- For those in the office: daily lunch program, snacks, and regular community and social events.
- For those not near an office: co-working benefit to work alongside others in the city.
- $500 home office stipend to set up workspace properly.
Compensation
Not specified
Work Arrangement
Hybrid — Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin, Seoul
Other
- The company is remote-friendly but has offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul with more opening soon.
- AI-enabled tools may be used to screen and assess applicants against the criteria for this position.
- Beware of Scams: The company will never ask for payment or third-party services (e.g., CV writing) as part of the hiring process. All legitimate roles are listed on the company careers page and LinkedIn only, with all communications from employees coming from an @cohere.com or @cw.cohere email alias.
