Responsibilities
- Define and own the product vision, strategy, and roadmap for the Identity & Trust portfolio, ensuring alignment with the broader Intelligent Agreement Management strategy.
- Lead and mentor a team of product managers, fostering a culture of high execution and customer-centricity.
- Collaborate with Engineering, Design, Sales, Legal, and Compliance to deliver secure, scalable, and globally compliant identity and trust solutions.
- Convert complex regulatory and security requirements, such as eIDAS, KYC, and digital identity standards, into clear and prioritized product requirements.
- Establish and monitor success metrics related to adoption, revenue impact, trust and security outcomes, and customer satisfaction.
- Represent the portfolio externally with key customers, partners, analysts, and at industry events.
- Stay current with market trends in digital identity, fraud prevention, and authentication technology to maintain competitiveness.
- Develop the strategy and roadmap for the Identity and Trust Portfolio.
- Drive the vision and requirements, translating them into functional specifications, facilitating sound design, and delivering an efficient experience.
- Partner with design, engineering teams, and product managers across the company to understand and coordinate the development of new features and services.
- Evaluate and prioritize requirements in collaboration with sales, marketing, and product team leadership.
- Prioritize and manage a product backlog for effective release and sprint planning.
- Facilitate requirements definition with design and engineering partners while identifying dependencies and relative priority with other product managers.
- Understand and apply enterprise-compliant data policies, acting as an ambassador for best practices.
- Partner with Program Management, Design, and Engineering to ensure timely and quality product delivery.
Requirements
- 10+ years in product management, including 5+ years in a leadership role managing PM teams.
- Experience in identity verification, authentication, trust/security, fraud prevention, or related regulated domains.
- Experience shipping enterprise-grade B2B SaaS products at scale.
- Experience with relevant compliance and regulatory frameworks.
- Bachelor's degree.
Nice to Have
- Excellent cross-functional leadership, communication, and executive presence.
- MBA or technical degree.
Benefits
- Paid Time Off: earned time off and paid company holidays based on region.
- Paid Parental Leave: up to six months off with your child after birth, adoption, or foster care placement.
- Full Health Benefits Plans: options for 100% employer-paid and minimum employee contribution health plans from day one of employment.
- Retirement Plans: select retirement and pension programs with potential for employer contributions.
- Learning and Development: options for coaching, online courses, and education reimbursements.
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events.
Work Arrangement
Hybrid — Paris, France, San Francisco, Seattle, Paris, Dublin, Tel Aviv, Bangalore
Work Arrangement
Hybrid — Paris, France, San Francisco, Seattle, Paris, Dublin, Tel Aviv, Bangalore
Other
- Job Designation: Hybrid - Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation).
- Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
- Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
- States Not Eligible for Employment: This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
No visa sponsorship or immigration support is provided for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
