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Washington, DC Metro Area On-site Full-time

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring a Senior Director of SMB Account Executives

Responsibilities

  • Track performance metrics for the SMB team and direct reports
  • Collaborate with the Training Director to design coaching programs for Account Executives and execute strategies to enhance sales effectiveness
  • Verify that SMB Directors properly support their teams in maintaining precise sales pipelines and surpassing sales targets
  • Support the hiring process for new team members
  • Carry out pipeline evaluations with Directors every two weeks
  • Achieve or surpass revenue goals for the SMB Account Executive division
  • Ensure consistent and precise reporting and pipeline oversight
  • Deliver reliable sales forecasts to senior sales leadership
  • Offer honest input on personnel decisions including hiring, termination, advancement, and disciplinary actions, which the organization considers seriously

Work Arrangement

Remote

Company

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)

About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
Category management
Posted 13 days ago