ICF is seeking a Senior DevOps Engineer to join our team remotely. You will specialize in Copado and Salesforce, focusing on designing and maintaining robust CI/CD pipelines, managing complex Salesforce environments, and implementing automation to streamline development workflows. This role is part of our Health Engineering Systems (HES) team and involves leading critical functions like release management, backup/restore strategies, and security configuration.

What You'll Do

Design, develop, and maintain Copado CI/CD pipelines for Salesforce development.
Develop, configure, and manage multiple Salesforce environments (development, testing, UAT, staging, production) using Copado.
Configure quality gates including code reviews, test execution, code quality checks, and code security scans within the CI/CD pipeline.
Promote and apply an automation-first approach to reduce manual configurations within the Salesforce platform.
Manage Salesforce releases in coordination with development, QA, and business teams.
Implement strategies for quick data and metadata restoration in case of deployment failures.
Lead Salesforce backup and restore strategies, including scheduling data backups and maintaining restoration runbooks.
Lead continuous improvements and enhancements to the CI/CD pipeline and team development workflows.
Set up monitoring and alerting on Salesforce deployments to detect and address issues.
Document DevOps code promotion, back promotion, best practices, and environments.
Provide technical support, troubleshooting, and training to the development team on CI/CD best practices.
Implement observability tools within the Salesforce platform to gain insights into system performance.
Configure alerts on systems issues and lead incident response in collaboration with development teams.
Configure security tools and Salesforce permission sets to enforce zero-trust security strategies and least-privilege access controls.
Stay abreast of new features and updates of technology.

What We're Looking For

Bachelor's degree and 8+ years of related experience OR Master's degree and 6+ years of related experience.
5+ years of experience with cloud architectures, CI/CD pipelines, release management, and security tools.
5+ years managing multiple Salesforce applications and environments (e.g., development, testing, UAT, staging, production).
1+ years of experience with Copado.
Candidate must be able to obtain and maintain a Public Trust clearance.
Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US.
Must have lived in the United States for 3 full years out of the last 5 years.

Nice to Have

Experience with monitoring and observability tools, log aggregation, and security tools within the Salesforce Platform.
Experience with Copado Data Deploy and Salesforce Data Loader.
Knowledgeable of Salesforce platform capabilities, governor limits, Apex, Visualforce, Lightning Web Components, APIs, and declarative development tools.
Knowledgeable of Salesforce testing frameworks and best practices for automated testing.
Knowledge of infrastructure-as-code (IaC) tools including Terraform, AWS CloudFormation and configuration management tools such as Ansible.
Familiarity with Own Backup and Restore.
Experience with AWS Cloud.
Copado Fundamentals I and Copado Fundamentals II.
Copado Consultant Certification.
Salesforce Certified Administrator.

Technical Stack

Copado, Salesforce, Apex, Visualforce, Lightning Web Components, Salesforce APIs
Terraform, AWS CloudFormation, Ansible, AWS Cloud

Team & Environment

Part of the Health Engineering Systems (HES) team.

Benefits & Compensation

Compensation range: $98,124.00 - $166,810.00

Work Mode

This is a remote position. Candidates must be located in and work from the United States.

ICF is an equal opportunity employer committed to building a workplace where everyone can thrive. We combine expertise with technology to help clients solve complex challenges, navigate change, and shape the future. We are an equal opportunity employer and will consider for employment qualified applicants with arrest and conviction records.