Customer.io is hiring a Senior Developer Enablement Engineer to collaborate across teams and build the systems and practices that support developer velocity and confidence. This role is focused on reducing friction for developers, shaping internal platforms, and making the path to production faster and safer.
What You'll Do
- Develop novel solutions to reduce engineering drag.
- Jointly develop and execute a roadmap for solving identified developer productivity challenges.
- Work closely with engineering leaders and managers focused on improving quality and reliability.
- Build internal processes and tools that optimize the developer experience.
- Take an active role in a friendly, supportive team that encourages growth.
- Mentor coworkers through code review, pair programming, team collaboration, and training.
- Share knowledge and raise the bar through short videos, thoughtful writing, and mentorship.
- Leverage AI tools to prototype, move faster, and make better decisions.
What We're Looking For
- 7+ years in development both front-end and back-end, development tool creation, improving delivery pipelines and enabling change confidence at scale.
- Proven experience working in self hosted UNIX environments, docker container management, debugging deployment and configuration.
- Fluency in cloud-native tech (GCP a plus), Kubernetes, Github.
- Fluency in Go and Javascript programming, configuration and deployment.
- A preference for action over perfection, and pride in owning technical decisions.
Technical Stack
- Go, React, Ember, AI, GCP, Kubernetes, Github, Javascript
Team & Environment
You will collaborate across teams and work closely with engineering leaders and managers.
Benefits & Compensation
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
- 16 weeks paid parental leave.
- Unlimited PTO.
- Stipends for remote work and wellness.
- Professional development budget.
- Compensation: $140,000 - $180,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
Work Mode
This is a remote position open to candidates in the Americas.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry.
