Nationale-Nederlanden is hiring an IT OPS Engineer NN Bank Payments

Are you an IT Engineer craving a new challenge? Does managing a complex chain of payment traffic applications get your tech heart racing? Then buckle up, because you've just landed at the right spot. You'll be joining an IT OPS team within the Payments domain at the beating heart of innovation and growth for Nationale-Nederlanden Bank. If payment traffic makes your pulse quicken, we want to hear from you. What you are going to do As an IT OPS Engineer within the Payments domain, you're not just another team member—you're a critical piece of our mission to continuously deliver high-quality, relevant services to our customers. You'll be part of a multidisciplinary team, championing the IT OPS mindset and ensuring our critical payment applications remain rock-solid and reliable. Your responsibilities include: • Being a key stakeholder across multiple payment traffic chain teams • Hosting IT OPS Circles and early morning calls • Embedded in major programs and staying razor-sharp on incident landscapes • Coordinating major incidents/disruptions within critical payment application chains and conducting deep-dive trend analyses • Translating complex IT communication into crystal-clear language and proactively improving incident/change processes • Contributing to Root Cause Analysis and defining structural improvements • Quality assurance: keeping IT service administration (CMDB) pristine and spreading the DevOps Engineering gospel You'll collaborate with fellow IT OPS Engineers, providing consultancy across payment traffic teams. You'll dive into major programs enhancing payment services—think IT platform developments and security innovations. During incidents, you'll transform into a Chain Coordinator, bringing teams together and ensuring processes are followed with military precision. Taking ownership isn't just a task—it's your superpower. What we offer you NN believes in an inclusive, inspiring work environment that fuels future skills. Our benefits are designed to help you unleash your potential: • Salary between €3,379 and €4,827 for 40 hours (flexible 36-38 hour options available) • 13th month and holiday allowance rolled into monthly salary • 27 vacation days and one Diversity Day • Modern BeFrank pension plan • Abundant training and learning opportunities • NS Business Card 2nd class for unlimited travel (or kilometer declarations for personal transport) • Home office and internet use allowances Who you are • Bachelor's or Master's degree, with Beta informatics background a major plus • Solid experience in IT Continuity, Stability (ITSM/ITIL), Agile/Scrum/DevOps methodologies • Fluent in both tech speak and human language, with strong cross-cultural communication skills • Analytical problem-solver who connects dots and invests in continuous personal development • Preferably seeking a long-term challenge with guaranteed professional growth Who you will work with You'll be part of a dynamic multidisciplinary IT OPS team with fellow IT Engineers and an IT Lead Payments, including specialists in Core Banking and Testing. Any questions? Reach out to Hilde Diemel, Talent Acquisition Specialist, at [email protected].