About the Role
The individual will design, execute, and analyze A/B tests and user research to enhance digital experiences and increase conversion across key customer touchpoints.
Responsibilities
- Develop and manage a scalable testing roadmap aligned with business goals
- Collaborate with product, design, and engineering teams to identify optimization opportunities
- Design and implement A/B and multivariate experiments
- Analyze user behavior to uncover friction points in customer journeys
- Translate data insights into actionable recommendations
- Prioritize experiments based on potential impact and effort
- Monitor experiment performance and ensure statistical validity
- Report on key metrics including conversion rates, retention, and revenue impact
- Maintain a central repository of test results and learnings
- Advocate for a culture of experimentation across departments
- Utilize analytics platforms to track user interactions
- Conduct qualitative research such as surveys and usability tests
- Optimize landing pages, onboarding flows, and checkout processes
- Ensure compliance with data privacy regulations during testing
- Mentor junior team members in CRO best practices
- Stay current with industry trends and emerging CRO techniques
- Work closely with marketing to align campaigns with conversion goals
- Evaluate third-party CRO tools and recommend integrations
- Communicate results and insights to stakeholders at all levels
- Drive continuous improvement through iterative testing
Nice to Have
- Master’s degree in a relevant discipline
- Certification in CRO or UX research
- Experience managing CRO platforms at scale
- Background in machine learning applications for personalization
- Familiarity with international markets and localization
- Experience in high-growth startup environments
- Knowledge of accessibility standards
- Public speaking or conference presentation experience
- Open-source contributions related to analytics or testing
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Remote with flexible hours
Team
Part of a cross-functional product and growth team
Growth Philosophy
We believe in long-term value creation through ethical experimentation and user-centric design. Every test is grounded in research and aligned with customer needs.
Tech Stack
Primary tools include Google Analytics 4, Optimizely, Segment, Hotjar, and BigQuery. Familiarity with these systems is highly beneficial.
Available for qualified candidates
