What You'll Do
Design and launch a dedicated community hub that serves as the central space for dialogue, learning, and user input. Develop frameworks that encourage ongoing participation and deepen member connection through meaningful rituals and pathways to contribution.
Establish clear pathways for how users join, engage, and grow within the community. Create structured ambassador programs with defined journeys, recognition models, and feedback loops that sustain long-term involvement. Recruit, onboard, and support advocates who authentically represent the brand across digital and physical spaces.
Represent the organization across key platforms including Reddit, Discord, Telegram, Matrix, and LinkedIn. Guide tone, moderation, and engagement strategies to maintain trust and consistency. Turn user insights into actionable input for product and engineering teams, ensuring community voices shape development priorities.
Monitor sentiment and emerging concerns, helping guide responses during critical moments. Develop policies and guidelines that uphold safety and alignment with core values, balancing openness with responsibility.
Requirements
- Minimum of seven years in community strategy, user advocacy, or ambassador program leadership
- Demonstrated ability to write clearly and persuasively for diverse audiences
- Experience launching and scaling community platforms or representative networks from concept to maturity
- Background in organizing in-person or event-based community initiatives
- Strong interpersonal skills with a proven ability to inspire collective action
- Capacity to lead complex initiatives independently and collaborate across functions
- Based in the US with deep understanding of American digital culture and online behavior
Preferred Qualifications
- Background in developer relations or community development at a large technology organization
- Personal investment in privacy, open-source software, digital rights, or internet subcultures
- Hands-on experience with tools such as Discourse, Dev., Guild, Orbit, Commsor, or Common Room
Benefits
Contribute to a cause shaping the future of online freedom, trusted by over 100 million people worldwide. Take on high-impact initiatives with room to test new ideas and see direct results. Collaborate with teams that value experimentation and audience insight. Engage with bold campaigns and brand moments that resonate across platforms. Work in a fast-paced environment grounded in ethics and user empowerment.
