Responsibilities
- Diagnose all types of fired equipment, including furnaces, heaters, boilers, flares, incinerators, and ancillary systems.
- Assess mechanical integrity, operational suitability, and remaining equipment life.
- Identify failures, malfunctions, and develop engineered solutions.
- Recommend maintenance scopes, review completed work, and evaluate spare-parts strategies.
- Conduct preliminary heater and furnace surveys and generate pre-turnaround reports.
- Support commissioning activities, including equipment receipt checks, installation reviews, and startup assistance.
- Coordinate with Zeeco subject-matter experts to deliver complete customer solutions.
- Develop scopes of inquiry and integrate applications and project teams as needed.
- Facilitate customer training and educational sessions.
- Visit existing and new clients to ensure Zeeco is included on AMLs for all product lines.
- Identify new business opportunities and generate inquiries.
- Build trust with key decision makers and influencers.
- Conduct site surveys, troubleshoot equipment, and provide technical assistance.
- Gather market intelligence, support quote clarifications, and help secure orders.
- Collaborate with Zeeco sales, engineering, manufacturing, logistics, and other internal teams.
- Support commissioning, startup, and troubleshooting activities at customer facilities.
- Strengthen the performance of Zeeco representatives/agents or identify new partners.
- Deliver technical presentations and training to customer groups.
- Provide feedback to product groups for continuous improvement.
- Track customer turnaround schedules and promote Zeeco products and services accordingly.
- Work in full compliance with Zeeco HSE and Quality systems.
Requirements
- Technical or engineering qualification required.
- Extensive experience in the Oil & Gas industry.
- Proven experience with combustion-fired equipment is essential.
- Strong relationship-building skills and confidence in customer interactions.
- Flexible, hardworking, and collaborative team player.
- Proactive self-starter able to work independently and under pressure.
- Strong troubleshooting and lateral problem-solving abilities.
- Willingness to “go the extra mile” for customers.
- Ability to travel internationally, including to remote or challenging locations.
- Excellent communication skills—both written and verbal.
- Strong presentation skills, including comfort presenting to large audiences.
Nice to Have
- Mechanical or process engineering background preferred; commissioning or field experience highly valued.
Work Arrangement
Remote (Worldwide)
Additional Information
- Ability to travel internationally, including to remote or challenging locations.
