Illumina is hiring a Senior Clinical Informatics Sales Specialist for our South sub-region. You will use your strong genomics and informatics expertise to identify and close opportunities, acting as a key influencer and expert resource for customers to drive sales growth through strategic problem solving.
What You'll Do
- Drive clinical customer adoption and sales growth of Informatics products by providing technical guidance and subject matter expertise during the sales cycle.
- Consult with customers on informatics requirements, such as hardware and software needed for data analysis.
- Provide proof-of-concept analysis to demonstrate product fit-for-purpose.
- Partner with third-party providers to craft end-to-end solutions that maximize Illumina's value in research and clinical labs.
- Work closely with account managers and other sales specialists to ensure customer success in clinical genomic data analysis and interpretation.
- Develop, coordinate, and conduct basic and advanced informatics presentations and seminars for customers.
- Involve more technical roles to facilitate in-depth demos, assessments, or pilot activities to ultimately drive sales.
- Provide Voice of Customer input and feedback to development and marketing teams.
- Become the sub-regional subject matter expert for Clinical Informatics, training the broader sales organization.
- Assist customers in removing informatics barriers to unlock sample volume and drive sequencing consumables uptake.
- Develop and manage an active sales pipeline.
- Contribute to the annual account manager strategic account management planning process.
What We're Looking For
- 5+ years of relevant experience.
- Experience in a direct sales or similar customer-facing role.
- Willingness to travel approximately 50%.
- Experience with Sequencing data analysis and interpretation, including Variant Calling, filtering, annotation, interpretation, and reporting.
- Knowledge of clinical applications of sequencing, and related data formats, file types, data footprints, and typical analysis methods.
- Recognized deep technical expertise in clinical informatics, bioinformatics, or an associated area.
- Experience with common software toolkits, applications, pipelines, and algorithms for Next Generation Sequencing analysis, including emerging enterprise platforms.
- Knowledge of relevant cloud services and providers, including basic pricing models.
- Demonstrated written and verbal communication and training skills.
- Outstanding problem-solving and interpersonal skills.
- A clear vision of and commitment to providing outstanding customer service.
- Ability to work collaboratively in a highly matrixed sales organization.
Nice to Have
- A minimum of 5 years of related experience with a sciences degree in Bioinformatics, Clinical data analysis, Molecular Biology, Genetics, or Biochemistry.
- A Masters or PhD is preferred.
Technical Stack
- Data visualization
- Data science including AI and Machine Learning
- Cloud-based workflows and pipelines
- Laboratory Information Management Systems (LIMS)
Team & Environment
You will be part of a highly matrixed sales organization, requiring strong collaboration skills.
Work Mode
This is a local-country role. You must be based in a major US city near a main airport within the AMR South sub-region selling territories.
We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
