CoverGo is looking for a Senior Business Analyst to join our team. In this role, you will focus on partnering with insurance enterprise clients to identify their business problems and develop the right analytical solutions. You will work within an international, diverse team to empower insurance companies to become 100% digital and accessible.
What You'll Do
- Work with clients and technical resources to identify business problems and develop the right approach and analytical solution.
- Plan and design simple to semi-complex business processes and system modifications, making recommendations to improve and support business activities.
- Gather business requirements through techniques like work sessions and interviews; analyze and document complex business requirements and processes.
- Create complex test case scenarios and monitor/oversee the testing of business applications.
- Develop business requirements documents and user stories to support required modifications.
- May plan, allocate, and monitor work of other business analysts.
- Understand systems and related data to surface actionable insights, and assist in providing time estimates for project tasks.
- Aid in updating process and procedural documentation and develop a basic understanding of the technical development cycle for applications.
- Support QA, UAT, and Release phases of the project via defect analysis and change maintenance.
What We're Looking For
- A minimum of 5 years of experience as a Business Analyst.
- A degree in Business, IT, or any relevant field.
- Previous experience working in the health insurance industry is required.
- Knowledge of business analysis concepts: defining requirements, translating to technical solutions, and an Agile approach to prioritizing work into epics and sprints.
- Business analysis skills including facilitation, process documentation, requirements gathering, and user acceptance testing.
- Good organizational and time management skills to prioritize work and meet deadlines.
- Experience in an Agile and/or Scrum environment is a must.
- Basic knowledge in generating process documentation and documenting system functionality, data integration, and workflow.
- Excellent written and verbal communication skills in English.
Nice to Have
- Insurtech experience is preferred.
- Health Insurance-related domain certification from INS, LOMA, or III is an added advantage.
- Technical writing skills is a plus.
Team & Environment
You will join an international, diverse team of over 120 people with 30 nationalities. We believe bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture.
Benefits & Compensation
- Competitive Salary + equity: Stock Options after 6 months.
- Fully Remote work setup.
- Flexible Leave policy.
- International Environment.
- Performance Bonus.
- Company activities and events.
- Learning and development plan.
- Remote work allowance.
Work Mode
This is a fully remote position operating within CET time zones.
CoverGo is an equal opportunity employer.
