Gainwell Technologies is hiring a Senior Business Analyst to join our Public Health Services and Solutions team. You will specialize in Electronic Visit Verification (EVV), using your skills to harness technology that helps improve the health and well-being of vulnerable community members. This role connects your passion with purpose, teaming with people who thrive on finding innovative solutions to healthcare's biggest challenges.
What You'll Do
- Partner with IT teams and EVV vendors to define system changes, integrations, and enhancements.
- Support API and data-exchange workflows with Medicaid systems, third-party EVV providers, and internal platforms.
- Assist in configuring business rules, such as visit verification logic, call-in/call-out workflows, GPS, and FVV.
- Develop test plans and test cases, then execute UAT for new releases and defect fixes.
- Validate data accuracy across EVV, scheduling, and billing systems.
- Act as the primary liaison between operations, provider agencies, vendors, and IT teams.
- Lead requirements workshops, design sessions, and process-mapping meetings.
- Provide end-user training and maintain comprehensive system and process documentation.
- Monitor EVV compliance metrics and identify opportunities for improvement.
- Support audits, quality reviews, and state reporting efforts.
- Ensure all system changes meet Medicaid and CMS EVV requirements.
What We're Looking For
- 6 or more years of experience as a Business Analyst within the Healthcare Industry.
- Advanced knowledge of analytical software, including Microsoft Excel or SQL, and other requirement-mapping tools.
- Experience with Application Lifecycle Management (ALM) tools like Jira for backlog management and Confluence for documentation.
- Strong understanding of Agile/Scrum methodologies, including participation in sprint ceremonies, backlog refinement, and user story development.
- Excellent client communication skills for translating client needs into actionable objectives.
- Strong analytical and business process re-engineering capabilities.
- An executive presence and communication skills to deliver messages clearly to business leaders, clients, and technical personnel.
- Demonstrated leadership skills with the ability to motivate others and communicate key technical ideas in a digestible, business-friendly manner.
- Experience supporting EVV or similar healthcare technology platforms, including partnering with IT and vendors on system changes, integrations, and business-rule configurations.
- Ability to develop and execute test plans and UAT, validate data across integrated systems, and ensure end-to-end workflow accuracy.
- Skill in facilitating requirements sessions, process-mapping discussions, and training for provider agencies and operations teams.
- Demonstrated experience monitoring EVV compliance metrics, supporting audits and state reporting, and ensuring system updates align with Medicaid, CMS, and state-specific requirements.
Nice to Have
- 3 or more years of Medicaid and Medicare experience.
Technical Stack
- Microsoft Excel
- SQL
- Jira
- Confluence
Benefits & Compensation
- Salary range: $69,400.00 - $99,200.00 per year
- Flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies
Work Mode
This is a remote position open to candidates located in Contiguous US locations only.
Gainwell Technologies values your contributions and puts a premium on work flexibility, learning, and career development. We believe collaboration, innovation, and inclusion fuel our growth.
