Clarivate is hiring a Senior Account Manager, Academia (West Coast)

Clarivate is looking for a Senior Account Manager, Academia (West Coast) to lead sales activity and account relationships within higher education and government institutions across the West Coast territory.

What You'll Do

• Own the assigned territory and coordinate individual account plans, working with specialists and renewal teams to grow long-term revenue.
• Influence and motivate others in a matrixed sales organization to support shared goals.
• Focus on new and renewal business to expand Clarivate's footprint; serve as the primary point of client engagement.
• Lead RFP coordination and development, seeking opportunities to unite multiple RFPs or investments.
• Manage a full portfolio forecast for renewals and new business, including specialty products, ensuring forecast accuracy.
• Maintain a good working knowledge of products, especially core content.
• Lead content demonstrations, engaging product specialists as appropriate.
• Maintain awareness of all proposals and lead client discussions as warranted.
• Ensure the account plan is making progress and aligns with other account objectives.
• Manage overall account health, coordinate routine checkpoints, handle business reviews, and participate in client meetings.
• Ensure client satisfaction and resolve issues by working with customer service and technical support.
• Enter leads and new activity into Salesforce.com to ensure collaboration and communication.

What We're Looking For

• A Bachelor's degree in a related field.
• 7+ years of experience as a direct field sales professional.
• Experience selling into ed tech or academia accounts.

Nice to Have

• Experience selling directly to libraries is highly preferred.
• An advanced degree in Library Science or a related field.
• Experience with MS Office (Excel, Word, PowerPoint) and technical troubleshooting tools.
• Certifications pertinent to the sales profession.
• Previous experience with Salesforce or similar tools.

Technical Stack

• MS Office (Excel, Word, PowerPoint)
• Salesforce

Team & Environment

You will be part of the Academia and Government sales team, working with Product Sales, Customer Success, Customer Education, and Professional Services. The role involves collaboration within a wider network of global sales and account-focused team members and reports to the Director, Segment Sales.

Work Mode

This is a remote position. Candidates are ideally based in NV, OR, AZ, or ID.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.